Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0192
N. Iaffaldano, S. Ferrari
Abstract This chapter presents the findings of qualitative questionnaire research carried out in the Tremiti Islands Marine Reserve, which is part of Gargano National Park, Italy. The study have identified different segments of tourists visiting Tremiti by means of the model proposed by Arnegger et al. (2010), using the matrix suggested in the model. The model was used to understand and categorize visitor characteristics, their expectations and levels of satisfaction, and the strengths and weaknesses of local offerings. This is crucial information for the managers of the marine reserve who require thorough knowledge of the different types of visitors to adapt to the needs, expectations and preferences of the visitors in order to offer high-quality services and memorable experiences.
本章介绍了在意大利加尔加诺国家公园的特雷米蒂群岛海洋保护区进行的定性问卷调查的结果。本研究利用Arnegger et al.(2010)提出的模型，使用模型中的矩阵，确定了访问Tremiti的不同游客群体。该模型用于了解和分类游客的特征，他们的期望和满意度水平，以及当地产品的优势和劣势。这对海岸保护区的管理者来说是至关重要的信息，他们需要全面了解不同类型的游客，以适应游客的需求、期望和偏好，从而提供高质量的服务和难忘的体验。
{"title":"Applying sustainability indicators in the analysis and segmentation of tourist demand - implications for marine visitor experiences on the Tremiti Islands, Italy.","authors":"N. Iaffaldano, S. Ferrari","doi":"10.1079/9781789245714.0192","DOIUrl":"https://doi.org/10.1079/9781789245714.0192","url":null,"abstract":"Abstract\u0000 This chapter presents the findings of qualitative questionnaire research carried out in the Tremiti Islands Marine Reserve, which is part of Gargano National Park, Italy. The study have identified different segments of tourists visiting Tremiti by means of the model proposed by Arnegger et al. (2010), using the matrix suggested in the model. The model was used to understand and categorize visitor characteristics, their expectations and levels of satisfaction, and the strengths and weaknesses of local offerings. This is crucial information for the managers of the marine reserve who require thorough knowledge of the different types of visitors to adapt to the needs, expectations and preferences of the visitors in order to offer high-quality services and memorable experiences.","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122362959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0131
M. Allen, R. Burns
Abstract This chapter examines recreational displacement in response to a unique management and biological event: the introduction of the non-native cyprinid tui chub (Gila bicolor pectinifer) into Diamond Lake. The study demonstrates the behavioural reactions of visitors in response to a management action or a 'controlled' decision to intervene in the impacts of the invasive tui chub. About half of the Diamond Lake visitors who still visit the lake exhibited some temporal and/or spatial displacement behaviours. Visitors at Diamond Lake dealt with the lake's closure by remaining at the lake but participating in another activity (activity substitution) or by moving to an alternative location to continue their primary activity (spatial displacement/resource substitution). More than one-third of all Diamond Lake visitors chose not to recreate during that period (temporal displacement) and 17% changed both their activity and location (absolute displacement).
{"title":"Outdoor recreation experiences at Diamond Lake, Oregon (USA), before, during and after a biological disruption.","authors":"M. Allen, R. Burns","doi":"10.1079/9781789245714.0131","DOIUrl":"https://doi.org/10.1079/9781789245714.0131","url":null,"abstract":"Abstract\u0000 This chapter examines recreational displacement in response to a unique management and biological event: the introduction of the non-native cyprinid tui chub (Gila bicolor pectinifer) into Diamond Lake. The study demonstrates the behavioural reactions of visitors in response to a management action or a 'controlled' decision to intervene in the impacts of the invasive tui chub. About half of the Diamond Lake visitors who still visit the lake exhibited some temporal and/or spatial displacement behaviours. Visitors at Diamond Lake dealt with the lake's closure by remaining at the lake but participating in another activity (activity substitution) or by moving to an alternative location to continue their primary activity (spatial displacement/resource substitution). More than one-third of all Diamond Lake visitors chose not to recreate during that period (temporal displacement) and 17% changed both their activity and location (absolute displacement).","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130293664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0164
G. Ariya
Abstract This chapter presents a wildlife tourism destination attractiveness and sustainability framework based on relevant destination attractiveness attributes and sustainability indicators. The framework was tested at Lake Nakuru National Park (LNNP) in Kenya. Attractiveness was categorized into four dimensions that included wildlife resources, park accessibility, cost of attractions and park image. As the findings indicated, there was direct positive effect of all four dimensions. A relatively low effect was recorded with regard to park image, which is likely to have contributed to low satisfaction experience, future behavioural intentions and park ecological value. In addition, among the repeat visitors' responses, the majority agreed there was increased wildlife disappearance, increased difficulty in sightseeing key wildlife attractions at LNNP, invasive new species within the park, changes in wildlife grazing grounds, infrastructure damage and increased visibility of litter inside the park.
{"title":"Towards a symbiotic wildlife tourism destination attractiveness and sustainability framework for national parks in Kenya.","authors":"G. Ariya","doi":"10.1079/9781789245714.0164","DOIUrl":"https://doi.org/10.1079/9781789245714.0164","url":null,"abstract":"Abstract\u0000 This chapter presents a wildlife tourism destination attractiveness and sustainability framework based on relevant destination attractiveness attributes and sustainability indicators. The framework was tested at Lake Nakuru National Park (LNNP) in Kenya. Attractiveness was categorized into four dimensions that included wildlife resources, park accessibility, cost of attractions and park image. As the findings indicated, there was direct positive effect of all four dimensions. A relatively low effect was recorded with regard to park image, which is likely to have contributed to low satisfaction experience, future behavioural intentions and park ecological value. In addition, among the repeat visitors' responses, the majority agreed there was increased wildlife disappearance, increased difficulty in sightseeing key wildlife attractions at LNNP, invasive new species within the park, changes in wildlife grazing grounds, infrastructure damage and increased visibility of litter inside the park.","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125916935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0148
Tiago Lopes, Francisco Silva
Abstract Through empirical research conducted in a set of peri-urban natural areas in Portugal, this chapter relates specific features of pertinent management models employed in these territories, as well as the insights and feedback of their visitors. This approach identifies a set of interventions within nature tourism planning and management which appear to contribute to boosting the resilience, competitiveness and sustainability of these areas.
{"title":"Visitation management at natural peri-urban areas: nature tourism reflexes.","authors":"Tiago Lopes, Francisco Silva","doi":"10.1079/9781789245714.0148","DOIUrl":"https://doi.org/10.1079/9781789245714.0148","url":null,"abstract":"Abstract\u0000 Through empirical research conducted in a set of peri-urban natural areas in Portugal, this chapter relates specific features of pertinent management models employed in these territories, as well as the insights and feedback of their visitors. This approach identifies a set of interventions within nature tourism planning and management which appear to contribute to boosting the resilience, competitiveness and sustainability of these areas.","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121410166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0109
Kadir Çakar, İsmail Uzut
Abstract This chapter explores the concept of visitor experiences of birdwatchers as a nature-based tourism activity, focusing on the types of visitor experiences (e.g. restorative, cognitive, emotional, transformative, etc.) that are offered within birdwatching tourism. Online narratives of travellers that addressed visitor experiences were included in this study. The traveller reviews address four different destinations, namely The Gambia (n=375), Sayulita, Mexico (n=20), Malaysia (n=119) and Melbourne, Australia (n=148). The focus of the analysis was on the relationship between behaviour patterns of tourists and their post-trip experiences. Management implications deriving from the study results related to birdwatching experiences are presented and discussed.
{"title":"Exploring birdwatchers' experiences through an analysis of online narratives.","authors":"Kadir Çakar, İsmail Uzut","doi":"10.1079/9781789245714.0109","DOIUrl":"https://doi.org/10.1079/9781789245714.0109","url":null,"abstract":"Abstract\u0000 This chapter explores the concept of visitor experiences of birdwatchers as a nature-based tourism activity, focusing on the types of visitor experiences (e.g. restorative, cognitive, emotional, transformative, etc.) that are offered within birdwatching tourism. Online narratives of travellers that addressed visitor experiences were included in this study. The traveller reviews address four different destinations, namely The Gambia (n=375), Sayulita, Mexico (n=20), Malaysia (n=119) and Melbourne, Australia (n=148). The focus of the analysis was on the relationship between behaviour patterns of tourists and their post-trip experiences. Management implications deriving from the study results related to birdwatching experiences are presented and discussed.","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133964002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0014
Fernando Enseñat-Soberanis, Rocío Blanco-Gregory, Johnathan Mondragón-Mejía
Abstract This chapter aims to (i) determine visitor crowding standards that help decision takers to improve the visitor experience and build an accurate tourism carrying capacity; and (ii) explore a possible relationship among crowding perception, origin of visitors and willingness to pay (WTP). The first section analyses the concepts of indicators and standards as well as the importance of crowding perception as a key indicator to assess the quality of the visitor experience. Relationships between the origin of visitors, crowding and WTP to access nature-based attractions are also examined theoretically in this section. The second section describes the importance of cenotes as a main water-based tourist attraction at the Yucatán Peninsula. The third section presents the methodology; quantitative questionnaires based on normative theory were used in a visual approach focusing on Dzombakal cenote. Results outlined in the fourth section show that crowding is a good indicator to evaluate the visitor experience in water-based settings like cenotes. However, as discussed and concluded in the final section, due to significant differences between the crowding standards of local and international visitors, the symbolic value of the cenotes should be considered if a better visitor experience management is to be met.
{"title":"Using indicators and standards to manage visitor experiences in water-based tourism.","authors":"Fernando Enseñat-Soberanis, Rocío Blanco-Gregory, Johnathan Mondragón-Mejía","doi":"10.1079/9781789245714.0014","DOIUrl":"https://doi.org/10.1079/9781789245714.0014","url":null,"abstract":"Abstract\u0000 This chapter aims to (i) determine visitor crowding standards that help decision takers to improve the visitor experience and build an accurate tourism carrying capacity; and (ii) explore a possible relationship among crowding perception, origin of visitors and willingness to pay (WTP). The first section analyses the concepts of indicators and standards as well as the importance of crowding perception as a key indicator to assess the quality of the visitor experience. Relationships between the origin of visitors, crowding and WTP to access nature-based attractions are also examined theoretically in this section. The second section describes the importance of cenotes as a main water-based tourist attraction at the Yucatán Peninsula. The third section presents the methodology; quantitative questionnaires based on normative theory were used in a visual approach focusing on Dzombakal cenote. Results outlined in the fourth section show that crowding is a good indicator to evaluate the visitor experience in water-based settings like cenotes. However, as discussed and concluded in the final section, due to significant differences between the crowding standards of local and international visitors, the symbolic value of the cenotes should be considered if a better visitor experience management is to be met.","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"253 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114332179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0034
Eugenio Conti
Abstract This chapter explores the role of tour guides as human experience brokers of naturalness in forest areas. After outlining conceptual discussions around the role and tasks of the guide as experience broker, empirical findings from Fulufjället National Park (Sweden) are presented, showing the guide as a pivotal forest experience co-creator. Implications are discussed, with particular emphasis on how the guide's personal valuations of the forest, background and personal aims are reflected in the guide's pathfinding, storytelling and staging strategies, and on how tourists are positively impacted by unexpected and different ways of valuing, mapping and interpreting the forest landscape.
{"title":"Guides as forest experience co-creators: lessons learned at Fulufjället National Park, Sweden.","authors":"Eugenio Conti","doi":"10.1079/9781789245714.0034","DOIUrl":"https://doi.org/10.1079/9781789245714.0034","url":null,"abstract":"Abstract\u0000 This chapter explores the role of tour guides as human experience brokers of naturalness in forest areas. After outlining conceptual discussions around the role and tasks of the guide as experience broker, empirical findings from Fulufjället National Park (Sweden) are presented, showing the guide as a pivotal forest experience co-creator. Implications are discussed, with particular emphasis on how the guide's personal valuations of the forest, background and personal aims are reflected in the guide's pathfinding, storytelling and staging strategies, and on how tourists are positively impacted by unexpected and different ways of valuing, mapping and interpreting the forest landscape.","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132284225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0205
J. Albrecht
Abstract This chapter uses the learnings gleaned from the contributions in this book to construct a platform from which to embark on future research that adequately addresses nature-based visitor experiences in a rapidly changing world. The chapter addresses two questions: (1) What does the future hold for nature-based experiences in tourism. (2) And what does management for the future nature-based visitor experience look like?
{"title":"The future of visitor experiences in nature-based tourism.","authors":"J. Albrecht","doi":"10.1079/9781789245714.0205","DOIUrl":"https://doi.org/10.1079/9781789245714.0205","url":null,"abstract":"Abstract\u0000 This chapter uses the learnings gleaned from the contributions in this book to construct a platform from which to embark on future research that adequately addresses nature-based visitor experiences in a rapidly changing world. The chapter addresses two questions: (1) What does the future hold for nature-based experiences in tourism. (2) And what does management for the future nature-based visitor experience look like?","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129856346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0049
Andrés Ried Luci, A. Prat
Abstract This chapter proposes an alternative model for analysing the tourism experience in nature-based tourism destinations (NBTDs): a qualitative approach that enables interpretation of the complex and hermeneutical nature of tourism experiences. The model rests on three pillars: (i) comprehension of the attributes comprising sense of place (SP); (ii) understanding the links between visitors and the sites where tourism experiences occur; and (iii) interpretation of the perceived benefits of tourism experience in NBTDs. The model was applied in two natural protected areas in Spain and Chile. The findings demonstrate that the model facilitates the identification of meanings that NBTD visitors assign to their experience and enables us to establish links between visitors, tourists and the territory.
{"title":"Sense of place and meaning attributed to nature as a tool for understanding tourists' experiences in nature-based tourism destinations - the visitor perspective.","authors":"Andrés Ried Luci, A. Prat","doi":"10.1079/9781789245714.0049","DOIUrl":"https://doi.org/10.1079/9781789245714.0049","url":null,"abstract":"Abstract\u0000 This chapter proposes an alternative model for analysing the tourism experience in nature-based tourism destinations (NBTDs): a qualitative approach that enables interpretation of the complex and hermeneutical nature of tourism experiences. The model rests on three pillars: (i) comprehension of the attributes comprising sense of place (SP); (ii) understanding the links between visitors and the sites where tourism experiences occur; and (iii) interpretation of the perceived benefits of tourism experience in NBTDs. The model was applied in two natural protected areas in Spain and Chile. The findings demonstrate that the model facilitates the identification of meanings that NBTD visitors assign to their experience and enables us to establish links between visitors, tourists and the territory.","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128560625","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1079/9781789245714.0067
Karl Agius
Abstract This chapter assesses the availability and quality of ecotourism interpretation services with specific reference to ecoguides, the policy and legal frameworks that they work in and related challenges in the central Mediterranean region. A case study approach is used to examine different scenarios on islands under different jurisdictions. The scenarios represent situations where there are tourist guides and ecoguides. Specifically, this chapter demonstrates how a complex policy and legal context with a one-size-fits-all approach can hinder the successful development and implementation of ecotourism experiences in small islands. In addition, it suggests a good practice legal framework that can be adapted to address similar challenges in other destinations.
{"title":"Ecoguides: legal challenges and impacts on visitor experiences in central Mediterranean islands.","authors":"Karl Agius","doi":"10.1079/9781789245714.0067","DOIUrl":"https://doi.org/10.1079/9781789245714.0067","url":null,"abstract":"Abstract\u0000 This chapter assesses the availability and quality of ecotourism interpretation services with specific reference to ecoguides, the policy and legal frameworks that they work in and related challenges in the central Mediterranean region. A case study approach is used to examine different scenarios on islands under different jurisdictions. The scenarios represent situations where there are tourist guides and ecoguides. Specifically, this chapter demonstrates how a complex policy and legal context with a one-size-fits-all approach can hinder the successful development and implementation of ecotourism experiences in small islands. In addition, it suggests a good practice legal framework that can be adapted to address similar challenges in other destinations.","PeriodicalId":404124,"journal":{"name":"Managing visitor experiences in nature-based tourism","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116688627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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