Electronic Journal of Information Systems in Developing Countries最新文献

The current study aims to identify the key determinants of the adoption of digital innovations and applications in family businesses using a case analysis-based qualitative research method. It explores the process used by these business houses to initiate and implement smart technologies to improve their business operations, suffice the customers dynamic expectations, extend their market share, and inhibit innovative practices. This paper shares insights about the major areas such as the digitalization of trade activities, e-commerce practices, green marketing, and using data analytics for strategizing and decision-making activities. While investigating the implementation of digital technologies like online payment systems, the use of social media platforms for advertising, and smart 3D design technology, and so forth the paper also unravels the determinants of adopting digitally innovated technologies in family businesses such as resistance from employees, financial constraints, and the inability to blend modern technologies within traditional organizational setting. The study highlights the changing dimensions in Indian business firms while sharing the practical and theoretical implications for business leaders, next-generation family business successors, and futuristic researchers.

The use of digital platforms has changed how concerns in society are tackled in recent years, primarily related to social activism. The popularity of the #FixTheCountry Twitter (now X) campaign has raised awareness of the need for better social fairness, public services, and governance in Ghana. However, there is limited understanding of how such online movements mobilize public sentiment and drive societal change. This study addresses this gap by employing netnography, a methodology suited to understanding online activities and communities, to investigate the role of Twitter (X) as a tool for social activism. Social activism is used to describe particular efforts taken to effect change, frequently through digital channels. The #Fixthecountry campaign specifically serves as a case study, which illustrates the rise of digital social activism in Ghana. The data we analyzed using Python to understand the implications for societal good and social activism were the result of over 1 million tweets gathered through the Twitter API. The findings highlight that digital platforms, particularly Twitter, can potentially amplify marginalized voices and foster inclusive dialogue. We provide a three-fold contribution in this paper. First, methodological insights into the promotion of social activism by employing netnography as a tool for dissecting the digital landscape of Ghana. Second, guidelines to inform policy development based on the findings from the analysis. Third and most importantly, we contribute rich insights into societal good through digital means and show how marginalization can be tackled by giving voice to individuals through social media. The study emphasizes the importance of leveraging social media to promote public welfare and equitable social systems.

This study answers the broad question of how institutional changes in Health Management Information Systems (HMIS) affect the legitimacy of institutionalized data quality management practices. We premise the study on the general assumption that institutional changes erode legitimacy objects' legitimacy. We used Scott's conceptualization of legitimacy as having three states: normal state, unstable state, and renormalized state, to understand how institutional changes affect the legitimacy of the institutionalized data quality management practices (DQMP) in HMIS. Our theoretical framework from the literature is based on (i) two pillars of institutional theory: institutionalization and legitimation, and (ii) two constructs from Lewin's Field Force Analysis model: the driving and resisting forces. The study adopted interpretive case study methods using the case of Malawi's HMIS. We designed participants' observations, semi-structured interviews, and reviewed strategic documents to collect data. It engaged 51 participants from the three levels of HMIS in Malawi. Data were analyzed using thematic content analysis. Our key findings are that technology and operational structure changes erode the legitimacy of DQMP in HMIS. The study posits two contributions to information system research and practice: Extending the Legitimation Activity Model to enhance the maintenance concept befitting the HMIS and developing a legitimacy maintenance framework for HMIS, respectively.

The inconsistent effectiveness of digitization project implementation in Technical and Vocational Education and Training (TVET) institutions, often due to poor process quality and inadequate monitoring, presents a significant challenge. Grounded in Agency Theory as the foundational framework and supported by the DeLone & McLean Information Systems Success Model and the Dynamic Capabilities Framework, this study examines how process quality, goal conflict, and communication influence project outcomes in TVET institutions. Adopting a pragmatic stance, an abductive approach, and a design science methodology, the research provides a framework for stakeholders to optimize digitization projects. Data from 100 participants, analyzed using structural equation modeling, reveal that process quality significantly enhances communication, predicting project effectiveness. Monitoring plays a mediating role, while an inverse relationship is observed between digitization and goal conflict. The study shows high validity and reliability, with all variables having Cronbach's alpha above 0.7. Recommendations include addressing power struggles and reducing political influences while prioritizing process quality to improve project outcomes. The findings offer practical guidance for policymakers and practitioners in educational technology integration, particularly in developing economies.

The paper details how influences of institutional factors on the implementation of technology and tools at the community level are addressing data use challenges in the Malawi health sector. Particularly, the paper interrogates how the demands, expectations, and practices of organizations operating within the health sector can shape data use. This interpretive qualitative study, conducted in four selected districts across Malawi, applied the lens of institutional pressures. The study used semi-structured interviews, participant observations, documents, and artifact review data collection methods. The findings demonstrate that the Ministry of Health, through demands from partner organizations, implemented technology and tools aimed at improving data use, including the Integrated Community Health Information System, which is enhancing the DHIS2 functionality at the community level; the paper-based Integrated Community Health Register; and the National Community Health Strategy that guides community activities. This study posits that the Ministry of Health's mandate in developing nations, such as Malawi, includes enforcement of a regulatory framework that ensures the legitimacy of all organizations operating within the health sector to a standardized approach for integrated processes of data utilization. The study contributes to the literature on the Information and Communication Technology for Development field by providing empirically grounded perspectives of institutional pressures.

This study investigates the role of Information and Communication Technology (ICT) in empowering women entrepreneurs, with a focus on the Egyptian context. The study draws upon the Unified Theory of Acceptance and Use of Technology (UTAUT), to identify five chief factors that affect ICT adoption: Perceived Usefulness (PU), Perceived Ease Of Use (PEOU), Social Expectancy (SE), Facilitating Conditions (FC), and Personal Traits (PT). These factors were also confirmed by five Heads of NGOs supporting women entrepreneurs in Egypt. This paper presents the first stage of our research which involves gathering qualitative data through semi-structured interviews with six Egyptian women entrepreneurs from Cairo, Giza, and Alexandria Egyptian governorates. This research aimed to empirically explore the existence of the five factors that affect ICT adoption leading to the development of a conceptual framework. Our qualitative study allowed us also to obtain rich information regarding the interviewees' experience with ICT adoption and usage and the benefits reaped in terms of increasing all facets of Power and Social Capital. The study revealed that access to technology and education does not pose any barriers for the participants because they live in big cities with good Internet infrastructure. In addition, all participants are highly educated and have relatively high living standards. They are also exposed to several opportunities such as funding and training support from government entities and NGOs. However, they all expressed their need to acquire advanced training in different software applications. Furthermore, the study confirmed that ICT offers significant opportunities for women's empowerment and can reduce societal challenges such as age and male-dominant culture. Being considered among the middle class or above, the outcome of using ICT is not directed to financial reasons; it is primarily towards confidence and self-satisfaction.

The study aims to identify the specific perceived risks that dissuade organizations from continuing the use of SaaS. Along with the inhibiting factors, the study also examines the role of IT governance in post adoption of SaaS. Based on the premise of prospect theory and resource based view, a mixed method study (quantitative study followed by a semi structured interview) was conducted with the IT leaders of SaaS consuming organizations to understand the phenomenon in the context. From our study, we found that among the various risks, financial risks and security and privacy risks have a greater influence on perceived risk and consequently on the intention to continuance use of SaaS. The study also reveals that the organizations are skeptical about increasing their usage level of SaaS, and they would do so on specific cases, which have less asset specificity. Further, it also indicates that regulated organizations are less inclined to increase their SaaS usage. To the best of our knowledge, this study is the first one on post adoption use of SaaS among Indian firms using the risk perspective.

Creating equity in access to digital content and tools in the face of global chronic stressors can improve inclusivity and reduce an exacerbation of marginalization. The socio-political aspects of life are inherent in occupation and may reveal internal and external barriers that block meaningful digital engagement and inhibit a community's ability to thrive. In this article, the concept of occupational injustice is the lens through which we examine digital environments, content, and tools so that we may improve the marginalization and inequity experienced by certain groups. Based on 57 in-depth interviews with coffee stakeholders in Colombia, this study is a qualitative assessment of how occupation influences digital use. Data are gathered through participants' use of a tailored climate change adaptation website, www.climaycafe.com, and the users' reported experience. The data reveal that occupation influences digital usage through (1) how a user engages based on an occupation's social status, (2) what a user values based on occupational demands, (3) what is perceived as reliable and trustworthy based on occupational influence, and (4) feature preferences based on occupational exposure to technology. The findings demonstrate that digital content and tools can be tailored to reduce occupational injustice through an audience-centric focus that enhances accessibility, usability, and digital equity.