Pub Date : 2025-09-01Epub Date: 2025-07-02DOI: 10.1016/j.jhtm.2025.101301
Bin Wang , Min Shu , Yunyao Liu , Jay Kandampully
Although considerable attention has been given to logo colors and typefaces, the focus on the shape of destination logos is still limited. This study aims to address this gap by examining the matching effect between logo shape and destination stereotypes (warm vs. competent) and investigating how this effect influences subsequent tourist responses. Through two logo drawing tasks with four real destinations and two scenario-based experiments with Chinese and American participants respectively (N = 1, 084), the research found that circular logos are better aligned with warm destinations, while angular logos are more suitable for competent destinations, both enhancing tourist responses. Furthermore, perceived fit and processing fluency were found to serially mediate the interaction effect between logo shape and destination stereotype on tourists' responses. These findings provide valuable insights for destination branding and marketing, visual presentations, and communications.
{"title":"Does your destination have the right logo? A story of circularity versus angularity, destination stereotype, perceived fit, and fluency","authors":"Bin Wang , Min Shu , Yunyao Liu , Jay Kandampully","doi":"10.1016/j.jhtm.2025.101301","DOIUrl":"10.1016/j.jhtm.2025.101301","url":null,"abstract":"<div><div>Although considerable attention has been given to logo colors and typefaces, the focus on the shape of destination logos is still limited. This study aims to address this gap by examining the matching effect between logo shape and destination stereotypes (warm vs. competent) and investigating how this effect influences subsequent tourist responses. Through two logo drawing tasks with four real destinations and two scenario-based experiments with Chinese and American participants respectively (<em>N</em> = 1, 084), the research found that circular logos are better aligned with warm destinations, while angular logos are more suitable for competent destinations, both enhancing tourist responses. Furthermore, perceived fit and processing fluency were found to serially mediate the interaction effect between logo shape and destination stereotype on tourists' responses. These findings provide valuable insights for destination branding and marketing, visual presentations, and communications.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101301"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145099324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigated how scientific literacy functions to foster sociological and critical thinking skills and inculcates awareness about sustainable tourism in Generation Z tourists in Thailand. Data were collected via a questionnaire survey administered to 945 participants. Data analysis was performed using prescriptive statistics and Partial Least Squares Structural Equation Modeling. The study found that scientific literacy wields a strong positive direct influence on both sociological and critical thinking skills, and exerts a modest but significant direct effect on sustainable tourism awareness. Moreover, both sociological and critical thinking skills serve as mediators and substantially amplify the indirect impact of scientific literacy on sustainable tourism awareness. In summary, integrating scientific literacy with sociological and critical thinking skills can substantially enhance awareness about sustainable tourism among younger tourists. The study results could be applied to develop public policies, design educational curricula, formulate business strategies, and strengthen community initiatives. Such efforts would facilitate the sustainable development of Thailand's tourism sector and ensure long-term social and environmental responsibility.
{"title":"Sustainable tourism awareness in Thai Gen Z tourists: Roles and themes associated with scientific literacy and sociological and critical thinking skills","authors":"Bussalin Khuadthong , Thitima Rattanapong , Narinthon Imjai , Somnuk Aujirapongpan","doi":"10.1016/j.jhtm.2025.101316","DOIUrl":"10.1016/j.jhtm.2025.101316","url":null,"abstract":"<div><div>This study investigated how scientific literacy functions to foster sociological and critical thinking skills and inculcates awareness about sustainable tourism in Generation Z tourists in Thailand. Data were collected via a questionnaire survey administered to 945 participants. Data analysis was performed using prescriptive statistics and Partial Least Squares Structural Equation Modeling. The study found that scientific literacy wields a strong positive direct influence on both sociological and critical thinking skills, and exerts a modest but significant direct effect on sustainable tourism awareness. Moreover, both sociological and critical thinking skills serve as mediators and substantially amplify the indirect impact of scientific literacy on sustainable tourism awareness. In summary, integrating scientific literacy with sociological and critical thinking skills can substantially enhance awareness about sustainable tourism among younger tourists. The study results could be applied to develop public policies, design educational curricula, formulate business strategies, and strengthen community initiatives. Such efforts would facilitate the sustainable development of Thailand's tourism sector and ensure long-term social and environmental responsibility.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101316"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144669836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-05DOI: 10.1016/j.jhtm.2025.101307
Guojie Zhang , Fangxuan Sam Li , Jiantao Guan
Although the Internet of Things (IoT) has gained increasing attention in tourism and hospitality, research on customer preferences and behaviors on IoT's categorization is limited. To address this gap, this study examines hotel customers' perceptions and booking intentions regarding distinct types of IoT applications. It integrates intimacy theory and the technology acceptance model (TAM) to achieve an in-depth investigation, while also considering the important moderating effects of social phobia. Based on a sequential design, this study used a customized mixed-method approach involving video-elicitation focus group interviews with 28 interviewees and two scenario-based experiments with 920 participants. The analysis of interviews highlighted two nuanced forms of IoT-driven service encounters among various IoT applications, such as self-service and employee assistance. Accordingly, experimental studies were designed and further verified that employee assistance positively impacted customers' booking intentions. Moreover, psychological intimacy and perceived usefulness were identified as parallel mediators explaining the mechanism behind the main effect. The positive influence of employee assistance on booking intentions was negligible for customers with high social phobia. This research demonstrates an early attempt to explore how customers' classifications and preferences for various IoT application types influence their subsequent hotel booking intentions. The findings offer practical guidance for tourism and hospitality practitioners by underscoring the need for tailor-made operational strategies and marketing campaigns aimed at diverse IoT promotions.
{"title":"The role of internet of things in shaping hotel booking intentions: A mixed-method investigation of customer perceptions and preferences","authors":"Guojie Zhang , Fangxuan Sam Li , Jiantao Guan","doi":"10.1016/j.jhtm.2025.101307","DOIUrl":"10.1016/j.jhtm.2025.101307","url":null,"abstract":"<div><div><span>Although the Internet of Things (IoT) has gained increasing attention in tourism and hospitality, research on customer preferences and behaviors on IoT's categorization is limited. To address this gap, this study examines hotel customers' perceptions and booking intentions regarding distinct types of IoT applications. It integrates intimacy theory and the </span>technology acceptance model (TAM) to achieve an in-depth investigation, while also considering the important moderating effects of social phobia. Based on a sequential design, this study used a customized mixed-method approach involving video-elicitation focus group interviews with 28 interviewees and two scenario-based experiments with 920 participants. The analysis of interviews highlighted two nuanced forms of IoT-driven service encounters among various IoT applications, such as self-service and employee assistance. Accordingly, experimental studies were designed and further verified that employee assistance positively impacted customers' booking intentions. Moreover, psychological intimacy and perceived usefulness were identified as parallel mediators explaining the mechanism behind the main effect. The positive influence of employee assistance on booking intentions was negligible for customers with high social phobia. This research demonstrates an early attempt to explore how customers' classifications and preferences for various IoT application types influence their subsequent hotel booking intentions. The findings offer practical guidance for tourism and hospitality practitioners by underscoring the need for tailor-made operational strategies and marketing campaigns aimed at diverse IoT promotions.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101307"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144622396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-06-25DOI: 10.1016/j.jhtm.2025.101304
Kang-Lin Peng , Myung Ja Kim , Zhilun Huang , Ivan K.W. Lai , Xi Ji
The rise and progression of space tourism has transformed the tourism paradigm. This study aims to systematically compare the fundamental differences between space tourism and terrestrial tourism in terms of ontology, epistemology, and methodology, to clarify the theoretical boundaries of space tourism and identify future research directions. A mixed-method approach was employed, integrating the systematic review technique with the focus group and the Delphi method to develop a cohesive conceptual framework. Two systematic reviews synthesized evidence from the literature on space tourism compared to terrestrial tourism, utilizing the Web of Science and Scopus databases. The Focus group and Delphi method were used to iteratively consult interdisciplinary experts to reach a consensus on the ontological, epistemological, and methodological distinctions between space and terrestrial tourism. Ultimately, this study developed a nine-dimensional integrated conceptual typology for space and terrestrial tourism studies. The typology framework combines essential philosophical elements, including ontology, epistemology, and methodology, with theoretical dimensions encompassing the current, incremental, and innovative components of the two types of tourism, into a unified analytical matrix. This study addresses the philosophical comparative research gap between space and terrestrial tourism through theoretical deconstruction, multiple methods, and proposition construction. It advances the evolution of the spacetime paradigm of tourism science, providing theoretical foundations and practical guidance for academia to navigate tourism reform in the new space era.
太空旅游的兴起和发展改变了旅游模式。本研究旨在系统比较空间旅游与地面旅游在本体论、认识论和方法论上的根本差异，厘清空间旅游的理论边界，确定未来的研究方向。采用混合方法，将系统回顾技术与焦点小组和德尔菲法相结合，形成一个有凝聚力的概念框架。利用Web of Science和Scopus数据库，两篇系统综述综合了空间旅游与地面旅游的文献证据。采用焦点小组法和德尔菲法，反复咨询跨学科专家，就空间旅游和地面旅游的本体论、认识论和方法论区别达成共识。最后，本研究为空间和陆地旅游研究发展了一个九维的综合概念类型学。类型学框架将基本的哲学元素，包括本体论、认识论和方法论，以及包含两种类型旅游的当前、增量和创新成分的理论维度，结合成一个统一的分析矩阵。本研究透过理论解构、多元方法与命题建构等方法，弥补空间与地面旅游的哲学比较研究落差。它推动了旅游科学时空范式的演变，为新空间时代旅游改革提供了理论基础和实践指导。
{"title":"From holocene to anthropocene: A spacetime perspective on the ontology, epistemology, and methodology of space tourism","authors":"Kang-Lin Peng , Myung Ja Kim , Zhilun Huang , Ivan K.W. Lai , Xi Ji","doi":"10.1016/j.jhtm.2025.101304","DOIUrl":"10.1016/j.jhtm.2025.101304","url":null,"abstract":"<div><div><span>The rise and progression of space tourism has transformed the tourism paradigm. This study aims to systematically compare the fundamental differences between space tourism and terrestrial tourism in terms of ontology, epistemology, and methodology, to clarify the theoretical boundaries of space tourism and identify future research directions. A mixed-method approach was employed, integrating the systematic review technique with the focus group and the </span>Delphi method to develop a cohesive conceptual framework. Two systematic reviews synthesized evidence from the literature on space tourism compared to terrestrial tourism, utilizing the Web of Science and Scopus databases. The Focus group and Delphi method were used to iteratively consult interdisciplinary experts to reach a consensus on the ontological, epistemological, and methodological distinctions between space and terrestrial tourism. Ultimately, this study developed a nine-dimensional integrated conceptual typology for space and terrestrial tourism studies. The typology framework combines essential philosophical elements, including ontology, epistemology, and methodology, with theoretical dimensions encompassing the current, incremental, and innovative components of the two types of tourism, into a unified analytical matrix. This study addresses the philosophical comparative research gap between space and terrestrial tourism through theoretical deconstruction, multiple methods, and proposition construction. It advances the evolution of the spacetime paradigm of tourism science, providing theoretical foundations and practical guidance for academia to navigate tourism reform in the new space era.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101304"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144515328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01DOI: 10.1016/j.jhtm.2025.101323
Stefan Lazic
{"title":"","authors":"Stefan Lazic","doi":"10.1016/j.jhtm.2025.101323","DOIUrl":"10.1016/j.jhtm.2025.101323","url":null,"abstract":"","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101323"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144898716","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-08-12DOI: 10.1016/j.jhtm.2025.101318
Yuling Chen , Jiacheng Cao , Shuping Liu , Mei Huang , Fang Wan , Charles Weizheng Chen
The widespread integration of service robots in industries such as hospitality, IT, and manufacturing has introduced new challenges, particularly customer abuse of robots. This study empirically investigates robot abuse mechanisms within catering industry, focusing on how service failures contribute to abusive behaviors. Our findings reveal that robot service failures mediated by customer anger, indicating that dissatisfaction with robot performance directly drives negative behaviors. The study further explores the moderating effects of anthropomorphism and moral identification. Our findings highlight the nuanced impact of emotional and ethical factors on customer interactions with robots, offering practical insights for service management and advancing the academic understanding of human-robot dynamics.
{"title":"Friend or Foe? An empirical study on the mechanisms triggering robot abuse","authors":"Yuling Chen , Jiacheng Cao , Shuping Liu , Mei Huang , Fang Wan , Charles Weizheng Chen","doi":"10.1016/j.jhtm.2025.101318","DOIUrl":"10.1016/j.jhtm.2025.101318","url":null,"abstract":"<div><div>The widespread integration of service robots in industries such as hospitality, IT, and manufacturing has introduced new challenges, particularly customer abuse of robots. This study empirically investigates robot abuse mechanisms within catering industry, focusing on how service failures contribute to abusive behaviors. Our findings reveal that robot service failures mediated by customer anger, indicating that dissatisfaction with robot performance directly drives negative behaviors. The study further explores the moderating effects of anthropomorphism and moral identification. Our findings highlight the nuanced impact of emotional and ethical factors on customer interactions with robots, offering practical insights for service management and advancing the academic understanding of human-robot dynamics.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101318"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144898747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-18DOI: 10.1016/j.jhtm.2025.101312
Zeynep Karsavuran , Bahattin Özdemir
This study investigates the nature of professionalization of hotel management and focuses on top-level hotel managers in one of the leading tourism destinations, Antalya, Türkiye. Through thematic analysis of industrial documents, focus groups, and in-depth interviews, insights into contextual factors and professionalization indicators were obtained. Historical developments that have led to significant transformations in hotel management (historicity), the region-specific structure of the industry and hotel businesses (structure), and the characteristics of hotel managers (manager profile) explained the context. Additionally, the professionalization process is examined through six themes: body of knowledge and specialized skills, job autonomy, ethical principles, occupational associations, occupational closure, and sense of calling. The findings reflect managers' aspirations for professionalization amid field-level challenges, highlighting the potential for individual efforts to catalyse broader change. Professionalization has been an important claim in the hospitality practice and there is a growing debate about corporate professionalism and the professionalization of management in the sociology of professions literature. Thus, this study contributes to hospitality, management, and sociology of professions fields.
{"title":"Professionalization of resort hotel managers: a realistic prospect?","authors":"Zeynep Karsavuran , Bahattin Özdemir","doi":"10.1016/j.jhtm.2025.101312","DOIUrl":"10.1016/j.jhtm.2025.101312","url":null,"abstract":"<div><div>This study investigates the nature of professionalization of hotel management and focuses on top-level hotel managers in one of the leading tourism destinations, Antalya, Türkiye. Through thematic analysis of industrial documents, focus groups, and in-depth interviews, insights into contextual factors and professionalization indicators were obtained. Historical developments that have led to significant transformations in hotel management (<em>historicity</em>), the region-specific structure of the industry and hotel businesses (<em>structure</em>), and the characteristics of hotel managers (<em>manager profile</em>) explained the context. Additionally, the <em>professionalization</em> process is examined through six themes: body of knowledge and specialized skills, job autonomy, ethical principles, occupational associations, occupational closure, and sense of calling. The findings reflect managers' aspirations for professionalization amid field-level challenges, highlighting the potential for individual efforts to catalyse broader change. Professionalization has been an important claim in the hospitality practice and there is a growing debate about corporate professionalism and the professionalization of management in the sociology of professions literature. Thus, this study contributes to hospitality, management, and sociology of professions fields.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101312"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144669835","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-02-21DOI: 10.1016/j.jhtm.2025.01.020
Yun-Na Park, Minjung Shin, Ki-Joon Back
ESG evaluates a company's performance beyond financial indicators to assess its commitment to sustainable management. However, adopting ESG practices directly and indirectly impacts customers, making it vital for companies to intentionally engage them in achieving ESG goals. At the same time, ESG activities are oriented towards future outcomes, requiring a readiness to tolerate present discomforts for long-term benefits. Hence, customers' commitment is necessary even amidst uncertain immediate results. Despite these challenges, there have been limited efforts to explore strategies to actively motivate customers to support and choose ESG initiatives. To fill this literature gap, this research investigated whether reconfiguring messages using construal-level theory could make future-oriented decisions feel psychologically closer to customers, thereby increasing their willingness to make desirable choices for the future. This research demonstrates that message concreteness affects customer engagement in ESG goals through perceived temporal proximity and that this effect is stronger if the message is perceived to be more personally relevant to customers. Based on these findings, this study provides insight into strategic communication design to foster customer engagement with ESG goals.
{"title":"Effect of message concreteness and self-relevance on willingness to engage in ESG goals: The mediating effect of temporal proximity focus","authors":"Yun-Na Park, Minjung Shin, Ki-Joon Back","doi":"10.1016/j.jhtm.2025.01.020","DOIUrl":"10.1016/j.jhtm.2025.01.020","url":null,"abstract":"<div><div><span>ESG evaluates a company's performance beyond financial indicators to assess its commitment to sustainable management. However, adopting ESG practices directly and indirectly impacts customers, making it vital for companies to intentionally engage them in achieving ESG goals. At the same time, ESG activities are oriented towards future outcomes, requiring a readiness to tolerate present discomforts for long-term benefits. Hence, customers' commitment is necessary even amidst uncertain immediate results. Despite these challenges, there have been limited efforts to explore strategies to actively motivate customers to support and choose ESG initiatives. To fill this literature gap, this research investigated whether reconfiguring messages using construal-level theory could make future-oriented decisions feel psychologically closer to customers, thereby increasing their willingness to make desirable choices for the future. This research demonstrates that message concreteness affects customer engagement in ESG goals through perceived temporal proximity and that this effect is stronger if the message is perceived to be more personally relevant to customers. Based on these findings, this study provides insight into strategic </span>communication design to foster customer engagement with ESG goals.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101250"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145099321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-24DOI: 10.1016/j.jhtm.2025.101314
Franklin Akosa , Songshan (Sam) Huang , Hossein Ali Abadi , Jun Wen
This study applies Social Cognitive Career Theory (SCCT) to develop and empirically test a contextual model of hotel career outcomes in Ghana, focusing on how social and organizational factors shape employees' career attitudes and intentions. Drawing on survey data from 769 frontline hotel employees, Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to assess both the measurement and structural models. The results reveal that subjective norms significantly and positively influence career attitudes. Transformational leadership not only strengthens employees' career attitudes and intentions but also moderates the relationship between subjective norms and career attitudes, amplifying their positive effect. Additionally, favourable career attitudes strongly predict employees' career intentions, underscoring the importance of cultivating positive perceptions to enhance employee commitment. The findings offer practical implications for the hospitality and tourism (H&T) industry, particularly across collectivist (e.g., African and Asian countries) and individualist (e.g., U.S., Australia, Canada, and Europe) contexts. Theoretically, the study extends SCCT by integrating contextual influences within the hotel industry and highlighting transformational leadership's moderating role. It also provides a foundation for future research to explore other contextual factors such as career development programs, organizational commitment, and psychological contracts in shaping career outcomes.
{"title":"Contextualising hotel career behaviour: testing a sociocultural and organizational career model","authors":"Franklin Akosa , Songshan (Sam) Huang , Hossein Ali Abadi , Jun Wen","doi":"10.1016/j.jhtm.2025.101314","DOIUrl":"10.1016/j.jhtm.2025.101314","url":null,"abstract":"<div><div>This study applies Social Cognitive Career Theory (SCCT) to develop and empirically test a contextual model of hotel career outcomes in Ghana, focusing on how social and organizational factors shape employees' career attitudes and intentions. Drawing on survey data from 769 frontline hotel employees, Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to assess both the measurement and structural models. The results reveal that subjective norms significantly and positively influence career attitudes. Transformational leadership not only strengthens employees' career attitudes and intentions but also moderates the relationship between subjective norms and career attitudes, amplifying their positive effect. Additionally, favourable career attitudes strongly predict employees' career intentions, underscoring the importance of cultivating positive perceptions to enhance employee commitment. The findings offer practical implications for the hospitality and tourism (H&T) industry, particularly across collectivist (e.g., African and Asian countries) and individualist (e.g., U.S., Australia, Canada, and Europe) contexts. Theoretically, the study extends SCCT by integrating contextual influences within the hotel industry and highlighting transformational leadership's moderating role. It also provides a foundation for future research to explore other contextual factors such as career development programs, organizational commitment, and psychological contracts in shaping career outcomes.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101314"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144920639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-19DOI: 10.1016/j.jhtm.2025.101313
Yuangang Zhang, Wenjuan Tian
Educational travel was once a privilege enjoyed by elite groups. However, within the context of Chinas poverty alleviation efforts, educational travel provided to rural adolescents has pioneered a new paradigm. Through field research, participant observation, and in-depth interviews, the study reveals how these rural adolescents engage with urban environments during their educational travels and the types of support they perceive to facilitate their engagement, including emotional, informational, appraisal, and tangible assistance. It further identifies the processes by which adolescents in supportive environments develop coping strategies and emotional growth, leading to positive behavioral tendencies and long-term development. The research expands the boundaries and scope of educational travel and offers a new human-centered approach to the practice of tourism-based poverty alleviation.
{"title":"Rural root, urban route: The educational travel experience of impoverished adolescents","authors":"Yuangang Zhang, Wenjuan Tian","doi":"10.1016/j.jhtm.2025.101313","DOIUrl":"10.1016/j.jhtm.2025.101313","url":null,"abstract":"<div><div>Educational travel was once a privilege enjoyed by elite groups. However, within the context of Chinas poverty alleviation efforts, educational travel provided to rural adolescents has pioneered a new paradigm. Through field research, participant observation, and in-depth interviews, the study reveals how these rural adolescents engage with urban environments during their educational travels and the types of support they perceive to facilitate their engagement, including emotional, informational, appraisal, and tangible assistance. It further identifies the processes by which adolescents in supportive environments develop coping strategies and emotional growth, leading to positive behavioral tendencies and long-term development. The research expands the boundaries and scope of educational travel and offers a new human-centered approach to the practice of tourism-based poverty alleviation.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101313"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145099218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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