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Financial inclusion in north-eastern region: an investigation in the state of Assam 东北地区的金融包容性:阿萨姆邦的一项调查
Pub Date : 2021-10-25 DOI: 10.1108/xjm-09-2020-0118
Sudarshan Maity, T. N. Sahu
PurposeAccess to finance, especially by the poor and marginalized section of the population, is a prerequisite for creating employment opportunities, economic growth, poverty reduction and social cohesion. Access to finance makes transactions quicker, cheaper and safer. Most people around the world having an account in a formal financial institution serve as an entry point into formal financial sector. This study aims to analyze the status of financial inclusion in Assam with respect to demographic penetration, geographic penetration and usage ratio, i.e. credit–deposit ratio.Design/methodology/approachThe study covers a period of 12 years from 2007–08 to 2018–19. Both the parametric and non-parametric statistical tools have been used to analyze the various dimensions of financial inclusion.FindingsThe study clearly indicates that there is a significant difference between Assam and aggregate India in financial inclusion and the status of Assam is somewhat lower as compared to the aggregate financial inclusion status of India. To achieve a satisfactory level of financial inclusion, it is not enough to open a bank account for the excluded people, but banks must look at flexibility and timeliness in services to offer a complete package to this segment of the population.Originality/valueThe study is a significant attempt to meet the shortcomings and improve banking coverage for achieving financial inclusion.
目的获得资金,特别是贫困和边缘化人群获得资金,是创造就业机会、经济增长、减贫和社会凝聚力的先决条件。获得融资使交易更快、更便宜、更安全。世界上大多数人在正规金融机构拥有账户,这是进入正规金融部门的入口。本研究旨在分析阿萨姆邦的普惠金融状况,包括人口渗透率、地理渗透率和使用率,即信贷存款比率。研究涵盖了从2007-08年到2018-19年的12年时间。参数和非参数统计工具已被用于分析金融包容性的各个维度。研究结果清楚地表明,阿萨姆邦与印度总体金融包容性存在显著差异,与印度总体金融包容性相比,阿萨姆邦的地位略低。要实现令人满意的普惠金融水平,仅为被排除在外的人群开设银行账户是不够的,银行必须考虑服务的灵活性和及时性,为这部分人口提供完整的一揽子服务。独创性/价值本研究是弥补不足和提高银行覆盖率以实现普惠金融的重要尝试。
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引用次数: 4
Analyzing the cause of human electrical accidents using Swiss Cheese model 用瑞士奶酪模型分析人类电气事故的原因
Pub Date : 2021-09-11 DOI: 10.1108/xjm-01-2021-0004
Beena Puthillath, Bhasi Marath, Babu Chembakthuparambil Ayappan
PurposeThis study aims to explore the factors influencing electrical accidents. Here, the authors aim to understand and model the causes of electrical accidents at multiple levels.Design/methodology/approachIn the study, the authors have tried to put causes of accidents in the electricity distribution segment, in the framework of the Swiss Cheese model. Delphi kind of expert survey was conducted to find the Cheese Slice (level) and the causes (holes) for electrical accidents. Inputs from a hundred experts having more than five years of experience in electrical utility companies have been used to find Cheese Slice and holes, to explain the occurrence of an electrical accident.FindingsEffective training for safe work practices, safe knowledge and closer supervision would go a long way to plug the holes in the Cheese Slice in human factors. The difference in perception of managers, supervisors and workers on the importance of various causes of electrical accidents are also presented and discussed.Research limitations/implicationsThis research is based on expert opinion and survey where respondent perception is reported. Actual accident data has not been used here.Practical implicationsThe holes or causes of accidents at different levels (Cheese Slice) have been identified for plugging or removal for better safety.Social implicationsElectrical energy is widely used, and therefore, electrical safety is a social concern and also improving it is a social need.Originality/valueThe study contributes to electrical safety issues in the electrical utility sector.
目的探讨电气事故的影响因素。在这里,作者旨在从多个层面理解和模拟电气事故的原因。设计/方法/方法在研究中,作者试图在瑞士奶酪模型的框架下,把事故的原因放在配电部门。采用德尔菲法进行专家调查,找出电气事故的干酪片(水平)和原因(孔)。100位在电力公司工作超过5年的专家的意见被用来寻找奶酪片和洞,以解释电气事故的发生。对安全工作实践、安全知识和更密切的监督进行有效的培训,将在很大程度上弥补奶酪片在人为因素方面的漏洞。经理,主管和工人对电气事故的各种原因的重要性的看法的差异也提出和讨论。研究的局限性/意义本研究是基于专家意见和调查,其中受访者的看法报告。这里没有使用实际的事故数据。实际意义已确定不同级别(奶酪片)的漏洞或事故原因,以便堵塞或清除,以提高安全性。电能被广泛使用,因此,电气安全是一个社会关注的问题,也是一个社会需要。独创性/价值本研究有助于解决电力公用事业部门的电气安全问题。
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引用次数: 0
Transformational leadership style: a boost or hindrance to team performance in IT sector 变革型领导风格:对IT部门团队绩效的促进或阻碍
Pub Date : 2021-08-20 DOI: 10.1108/xjm-10-2020-0167
Deepak Jaroliya, Rajni Gyanchandani
PurposeA leader plays an important role in the growth of an organization. The leader is a person who influences the standards, structure, culture and behaviour of the individuals employed in the organization. A leader also has effects on the result and productivity of teams. The purpose of this paper is to analyze the effect of transformational leadership style on team performance. This paper will also analyze the existence of a relationship between transformational leadership style and team performance.Design/methodology/approachFor this study, the researcher collected the data from 354 individuals employed in IT organizations in Pune. The team members answered questions asked about the transformational leadership style, and the team leaders answered questions related to team performance. The data has been analyzed using the latest available version of Statistical Product and Service Solutions.FindingsThe results of this examination suggest that there is strong and positive relationship between the transformational leadership style and team performance. Further, it was also found that transformational leader helps in a great way in improving team performance which in turn increases the organization’s productivity.Research limitations/implicationsFew limitations of this research work are that the data collected for this research work is non-cognitive in nature and simultaneously respondents may incline to evaluate the positive facets of opinion poll more propitiously than negative facets. Secondly, the data have been collected only from companies located in Pune.Practical implicationsThis research study provides empirical data that will be helpful for human resources department of an organization, as it can help them in the development of policies and practices. It will also provide help leaders to support employees who are seeking effective ways to support struggling employees in context to their team performance.Originality/valueThe present study can be differentiated from past studies, as it thinks over an ensemble of transformational leadership style as an essential antecedent of team performance and also enhances the knowledge of the researchers and practitioners about the leadership style that upshot to the team performance. This will also help the managers, researchers, organizational development specialist and employees who are seeking effective ways to support struggling employees in context to their team performance.
领导者在组织的成长中扮演着重要的角色。领导者是影响组织中所雇用的个人的标准、结构、文化和行为的人。领导者对团队的结果和生产力也有影响。本文的目的是分析变革型领导风格对团队绩效的影响。本文还将分析变革型领导风格与团队绩效之间存在的关系。设计/方法/方法在这项研究中,研究人员收集了来自浦那IT组织的354名员工的数据。团队成员回答有关变革型领导风格的问题,团队领导回答有关团队绩效的问题。使用最新版本的统计产品和服务解决方案对数据进行了分析。研究结果表明,变革型领导风格与团队绩效之间存在显著的正相关关系。此外,我们还发现变革型领导者在提高团队绩效方面有很大的帮助,从而提高了组织的生产力。本研究工作的一些限制是,为本研究工作收集的数据是非认知性质的,同时受访者可能倾向于评估民意调查的积极方面比消极方面更有利。其次,这些数据只从位于浦那的公司收集。实践意义本研究提供的实证数据将有助于组织人力资源部门制定政策和实践。它还将为领导者提供帮助,帮助那些正在寻求有效方法的员工在团队绩效方面支持挣扎的员工。原创性/价值本研究可以区别于以往的研究,因为它认为变革型领导风格的集合是团队绩效的基本先决条件,也增强了研究人员和实践者对领导风格对团队绩效的影响的认识。这也将有助于管理者、研究人员、组织发展专家和员工,他们正在寻找有效的方法来支持在团队绩效背景下挣扎的员工。
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引用次数: 14
Change in the uses pattern of digital banking services by Indian rural MSMEs during demonetization and Covid-19 pandemic-related restrictions 在废除纸币和Covid-19大流行相关限制期间,印度农村中小企业使用数字银行服务模式的变化
Pub Date : 2021-08-17 DOI: 10.1108/xjm-09-2020-0138
Shafique Ahmed, S. Sur
PurposeIn the ever fast-changing modern world, through the use of digital banking services (DBS), the old concept of banking in a traditional way has been completely changed. It was made possible through the use of modern artificial intelligence embedded technologies. It was done to meet the ever-growing demands of customers through more user-friendly and time-saving uses of technologies. This paper aims to uncover and analyse the factors affecting the adoption of digital banking services by rural micro small and medium enterprises (MSMEs). MSME is one of the most active sectors in India. It plays an important role in the economic development of the country through exports and domestic supplies and by creating employment opportunities.Design/methodology/approachThe study was conducted using a questionnaire survey. In total, 148 rural MSME owners were considered for the analysis in this study. Rural MSMEs in India are way behind in using digital banking services than their urban counterparts. The present study uses IBM SPSS and AMOS to shed light on the prevalent factors that influence the attitude to use digital banking services.FindingsIt is found out that convenience (which includes perceived usefulness and perceived ease of use), perceived self-efficacy, demonetization, performance expectancy and pandemic effect have a significant effect on the attitude to adopt DBS. The findings of the study will provide deeper insights for the banks as well as different government agencies to revamp their strategies in changing the financial landscape of the country through a “cashless economy”.Practical implicationsDemonetization, a boom in eCommerce in India, pandemic-related lockdowns or restrictions and the government’s push for the digital economy will aid the use of DBS at a faster pace. The outcome of the study will help both the government and the financial institutions to chalk out strategies to cater to the rural MSMEs in embracing DBS.Originality/valueThe use of digital services for banking in India is in a nascent stage, but the rate of adoption is increasing at a cyclonic speed. Affordable electronic devices, cheap internet and different medium of using DBS are fuelling the rapid increase; yet, limited research focuses on the differences in the rate of acceptance of digital banking services concerning rural MSMEs.
在瞬息万变的现代世界中,通过数字银行服务(DBS)的使用,传统方式的旧银行概念已经完全改变。这是通过使用现代人工智能嵌入式技术实现的。这样做是为了通过更方便用户使用和节省时间的技术来满足客户不断增长的需求。本文旨在揭示和分析影响农村中小微企业(MSMEs)采用数字银行服务的因素。中小微企业是印度最活跃的行业之一。它通过出口和国内供应以及创造就业机会,在国家的经济发展中发挥重要作用。设计/方法/方法本研究采用问卷调查的方式进行。本研究共选取148名农村中小微企业主作为分析对象。印度农村的中小微企业在使用数字银行服务方面远远落后于城市同行。本研究使用IBM SPSS和AMOS来阐明影响使用数字银行服务态度的普遍因素。研究发现,便利性(包括感知有用性和感知易用性)、感知自我效能、去货币化、绩效预期和流行病效应对采用DBS的态度有显著影响。研究结果将为银行和不同的政府机构提供更深入的见解,以通过“无现金经济”改变该国金融格局的战略。实际影响:废钞令、印度电子商务的繁荣、与疫情相关的封锁或限制,以及政府对数字经济的推动,将有助于更快地使用星展银行。研究结果将有助于政府和金融机构制定战略,以满足农村中小微企业接受星展银行的需求。印度银行业数字服务的使用尚处于起步阶段,但采用率正以旋风般的速度增长。价格实惠的电子设备、廉价的互联网和使用星展的不同媒介推动了这一数字的快速增长;然而,有限的研究集中在农村中小微企业接受数字银行服务的比例差异上。
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引用次数: 17
Family-friendly policies, supervisor support and job satisfaction: mediating effect of work-family conflict 家庭友好政策、主管支持与工作满意度:工作-家庭冲突的中介作用
Pub Date : 2021-08-13 DOI: 10.1108/xjm-02-2021-0050
Varsha Yadav, H. Sharma
PurposeThe purpose of this paper is to investigate the effect of perceived support from family-friendly policies and supervisors on job satisfaction of employees by incorporating work-family conflict as a mediator.Design/methodology/approachPrimary data were collected from 369 employees working in different organizations from the service sector in India. Smart PLS software was used to perform partial least square structural equational modeling.FindingsThe result confirms that both family-friendly policies and supervisor support negatively influences the work-family conflict. Also, work-family conflict partially mediates between family-friendly policies and job satisfaction as well as between supervisor support and job satisfaction. Also, supervisor support directly influences the job satisfaction of the employees.Research limitations/implicationsManagement needs to know the relevance of work-life policies and supervisor support to increase job satisfaction and reduce employees’ work-family conflict. Results will be useful for implementing family-friendly policies and designing training courses for the supervisors. This will make the workplace more family-friendly.Originality/valueThis study creates value for the employees in meeting their family obligations by reducing their work-family conflict. Organizations are benefited by attracting positive outcomes like satisfied employees, which will, in turn, lead to a more productive and happier workforce. Studies examining the influence of these policies and supervisory support on job satisfaction with work-family conflict as the mediating variable are difficult to find in the Indian context.
本研究旨在探讨家庭友好型政策和主管的支持感知对员工工作满意度的影响,并将工作-家庭冲突作为中介。设计/方法/方法主要数据是从印度服务部门不同组织的369名员工中收集的。采用Smart PLS软件进行偏最小二乘结构方程建模。研究结果证实,家庭友好政策和主管支持对工作-家庭冲突均有负向影响。工作-家庭冲突在家庭友好政策与工作满意度、主管支持与工作满意度之间存在部分中介作用。此外,主管的支持直接影响员工的工作满意度。研究局限/启示管理层需要了解工作-生活政策和主管支持的相关性,以提高工作满意度,减少员工的工作-家庭冲突。结果将有助于执行家庭友好政策和为监督员设计培训课程。这将使工作场所更适合家庭。独创性/价值本研究通过减少员工的工作-家庭冲突,为员工在履行家庭义务方面创造价值。组织通过吸引积极的结果而受益,比如满意的员工,这反过来又会带来更高效、更快乐的员工队伍。以工作-家庭冲突为中介变量,检验这些政策和监管支持对工作满意度影响的研究在印度背景下很难找到。
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引用次数: 10
Application of Brown–Gibson model in workers’ productivity; an impact study of weighted parameters using experimental research design 布朗-吉布森模型在工人生产率研究中的应用采用实验研究设计进行加权参数的影响研究
Pub Date : 2021-08-04 DOI: 10.1108/xjm-10-2020-0161
Ratnakar Mishra
PurposeThe urban-rural divide in developing countries such as India often finds focus in every economic analysis. This paper aims to find the existing gap and to suggest an action plan to reduce the gap identified therein. With an aim to find a good leader in furtherance the group performance operating in rural areas, a multi-plant location model is tested taking its weighted assessment method on assumptions that the unorganized sector is devoid of accessing any scientific model for its growth and sustenance.Design/methodology/approachIn this research, two different business groups in the same city location were taken as samples and the multi-plant location (Brown–Gibson) model was used to test the impact of any changes in leadership on the group.FindingsThe result in the first sample group indicated incremental profitability which was under observation for three years. The second group witnessed a varied trend of profitability under two different leaders which was studied for a four-year period.Research limitations/implicationsPurposive behavioural alignment under a controlled research environment often dampens the real objective of the study. A meticulous effort was meted out to remove it from research.Practical implicationsThe research aims at providing a long-standing solution to leadership issues in the unorganized sector that contributes to the national economy but usually kept neglected.Originality/valueScientific model experimentation on human resources is unique and innovative.
印度等发展中国家的城乡差距往往是每一项经济分析的重点。本文旨在找到现有的差距,并提出一个行动计划,以减少其中发现的差距。为了找到一个好的领导者来促进集团在农村地区的绩效,我们对一个多工厂选址模型进行了测试,该模型采用加权评估方法,假设无组织部门缺乏任何科学模型来促进其增长和维持。设计/方法/方法在这项研究中,两个不同的商业集团在同一城市的位置被作为样本和多工厂的位置(布朗-吉布森)模型被用来测试任何变化的领导对集团的影响。第一个样本组的结果表明,在观察了三年的情况下,盈利能力有所增加。第二组在两名不同的领导下见证了不同的盈利趋势,这是一项为期四年的研究。研究局限/启示在受控的研究环境下,积极的行为一致性往往会阻碍研究的真正目的。为了把它从研究中移除,人们付出了一丝不苟的努力。实践意义本研究旨在为非组织部门的领导问题提供一个长期的解决方案,这些部门为国民经济做出了贡献,但通常被忽视。人力资源科学模型实验具有独特性和创新性。
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引用次数: 0
Gender diversity and corporate sustainability performance: empirical evidence from India 性别多样性与企业可持续发展绩效:来自印度的经验证据
Pub Date : 2021-08-04 DOI: 10.1108/xjm-10-2020-0183
Ritu Pareek, T. N. Sahu, Arindam Gupta
PurposeThis study aims to attempt to evaluate and establish the relationship between gender diversity (GD) on the board and corporate sustainability performance.Design/methodology/approachA sample of 212 non-financial companies listed on the National Stock Exchange has been considered for a period of 2013–2014 to 2018–2019. For the purpose of the analysis, this study has conducted the static panel data model analysis and also some diagnostics tests to arrive at robust results.FindingsThis study, from its analysis, interprets that GD or the proportion of women directors in the company plays a significant role in the decisions related to the sustainability performance of the company. Alongside GD, the profitability of the company, measured in terms of Tobin’s Q, and firm size are also seen to have a positive impact on the sustainability performance of the company.Practical implicationsThis study from its findings contributes to the existing works of literature by highlighting the impact of GD on the sustainability performance of the firm. This study thus recommends the recruitment of an ample number of females in the top-notch positions of the board to create a gender-diverse management team to reap the benefits of leadership styles of both genders.Originality/valueVery few studies have been conducted on the dynamics of women’s directorship, especially in an emerging economy like India. This study thus tries to fill this important gap in the literature by examining the relationship between board GD and sustainability performance of Indian firms.
目的本研究旨在评估和建立董事会性别多样性(GD)与公司可持续发展绩效之间的关系。设计/方法/方法以2013-2014年至2018-2019年期间在国家证券交易所上市的212家非金融公司为样本。为了分析的目的,本研究进行了静态面板数据模型分析和一些诊断测试,以达到稳健的结果。本研究通过分析发现,GD或公司女性董事比例在公司可持续发展绩效相关决策中发挥着重要作用。除了GD之外,公司的盈利能力(以托宾Q衡量)和公司规模也被视为对公司的可持续性绩效有积极影响。实践意义本研究的发现通过突出GD对企业可持续性绩效的影响,对现有的文献工作做出了贡献。因此,本研究建议在董事会的高级职位上招聘足够数量的女性,以创建一个性别多样化的管理团队,以获得两性领导风格的好处。关于女性董事职位动态的研究很少,尤其是在印度这样的新兴经济体。因此,本研究试图通过研究董事会GD与印度公司可持续性绩效之间的关系来填补这一重要的文献空白。
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引用次数: 12
Something beyond paycheque to boosting employee retention: evidence from a South Indian hospital 除了薪水之外,还有其他方法可以提高员工留任率:来自南印度一家医院的证据
Pub Date : 2021-08-03 DOI: 10.1108/xjm-03-2021-0072
M. Bharath
PurposeThis paper aims to emphasize the need for a strategic approach to employee retention beyond financial benefits. This is directly proportional to employee retention. Bringing out the retention measures preferred by employees, depicting the relationship of demographic profile with employee retention tendency and exploring implications giving importance to beyond paycheque factors are the objectives of the study.Design/methodology/approachThis study uses applied qualitative approach with a realistic view to collect the details of retention measures and practices from purposively selected 36 health-care experts by the conduct of interview using a one-to-one discussion with written notes. With quantitative approach, opinion survey was administered to receive the perceived opinion of randomly selected 350 health-care employees on paycheque and on beyond paycheque factors boosting their intention to stay. Bhattacharya and Ramachandran’s health-care study framework on retention was applied for the identification of the factors.FindingsBoth paycheque and beyond paycheque benefits are important for retention. Most respondents prefer beyond paycheque factors practiced at sampled hospital. Age, marital status and residence of employees are significantly associated with retention. The strategic initiatives of the sampled hospital to retention concerning motivational needs of employees in the workplace are thank you board, camp head, ad act camp, success corner and so forth.Research limitations/implicationsAddressing health-care work and relationship-related issues in terms of employee retention giving importance to beyond paycheque benefits – remedy for compassion fatigue health-care employees face in routine works, meeting promises made by management regarding paycheque or beyond paycheque benefits, employees participative in decisions in medical, clinical and in functional areas, reducing workload and role stress by the conduct of role analysis.Originality/valueMany research studies are emphasizing the contribution of financial benefits to employee retention. Only a few studies have been carried out exploring and emphasizing the importance of beyond financial benefits motivating employee retention. This is the study of evidence from a hospital that gives strategic importance to beyond paycheque elements as well as paycheque elements.
本文的目的是强调需要一种超越财务利益的战略方法来留住员工。这与员工留存率成正比。提出员工偏好的保留措施,描绘人口特征与员工保留倾向的关系,并探讨重视薪酬以外因素的影响是本研究的目的。设计/方法/方法本研究采用实用的定性方法,以现实的观点,通过一对一讨论和书面记录的访谈方式,从有目的地选择的36名卫生保健专家那里收集保留措施和做法的细节。采用定量方法,对随机抽取的350名卫生保健从业人员进行了意见调查,了解他们对工资和工资以外的因素促使他们留下意愿的感知意见。采用Bhattacharya和Ramachandran关于留任的卫生保健研究框架来确定这些因素。薪水和薪水以外的福利都是留住员工的重要因素。大多数受访者更喜欢在抽样医院实践的薪酬因素之外的因素。员工的年龄、婚姻状况和居住地与留任显著相关。样本医院对员工在工作场所的激励需求所采取的战略举措有:感谢板、营头、广告营、成功角等。研究限制/影响从员工保留的角度解决保健工作和关系相关问题,重视工资以外的福利-保健工作人员在日常工作中面临的同情疲劳的补救办法,实现管理层对工资或工资以外的福利的承诺,员工参与医疗、临床和职能领域的决策,通过进行角色分析减少工作量和角色压力。独创性/价值许多研究都强调经济利益对员工保留的贡献。只有少数研究进行了探索和强调超越经济利益激励员工保留的重要性。这是对一家医院的证据的研究,该医院不仅重视薪水因素,而且重视薪水因素。
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引用次数: 3
Internet skills as an influencer for adoption of digital innovations in a technologically emerging nation: India 互联网技能对技术新兴国家印度采用数字创新的影响
Pub Date : 2021-07-09 DOI: 10.1108/XJM-12-2020-0259
Dorothy Dutta, Mrinmoy K. Sarma
PurposeThe advent of technology has enabled frequent innovations in the digital modes of doing business. While some users are reluctant to adopt one, others have made it their way of life. The purpose of this study is to find out the approximate time frame of a digital user in an emerging economy like India to adopt their favorite digital application. The importance of an individual’s level of internet skills is explored in the aspect of adopting digital innovations.Design/methodology/approachThe study follows a quantitative approach where data collected from both primary and secondary sources are analyzed to arrive at the results. In total, 837 responses collected with the help of a structured questionnaire are entered and analyzed using SPSS. Multinomial logistic regression is the statistical tool used in the research.FindingsFive sets of adopter categories based on Rogers (1983) are created using an adoption score and are represented in a Time Horizon to understand better. The Unaffected adopter category is used as the reference point to compare the set of internet skills against each of the other five categories. The five sets of categories comprising the internet skills depict interesting results in the case of all the four comparisons made. Social skills are not seen to have any influence on a user being an Innovator or Early Adopter as compared to an Unaffected user. It is also established that Operational and Creative skills play important role in users’ probability of being an innovator, early adopter and early majority compared to being unaffected.Originality/valueThe study analyzes the role of internet skills in the process of adopting digital innovations. The role of internet skill although is associated with every aspect of the digital revolution taking place all over, its application including the direct score of a digital user’s level of internet skills is not found in the literature.
科技的出现使得数字化商业模式不断创新。虽然有些用户不愿意采用,但其他人已经将其作为自己的生活方式。本研究的目的是找出像印度这样的新兴经济体的数字用户采用他们最喜欢的数字应用程序的大致时间框架。在采用数字创新方面,探讨了个人互联网技能水平的重要性。设计/方法/方法本研究采用定量方法,对从一手和二手来源收集的数据进行分析以得出结果。总共有837个回复是通过结构化问卷收集的,使用SPSS进行输入和分析。多项逻辑回归是研究中使用的统计工具。发现基于Rogers(1983)的五组采用者类别是使用采用者得分创建的,并在时间范围中表示,以便更好地理解。未受影响的采用者类别被用作参考点,将互联网技能与其他五个类别中的每一个进行比较。构成互联网技能的五组类别描述了所有四种比较的有趣结果。与未受影响的用户相比,社交技能对创新者或早期采用者的影响并不大。研究还发现,与未受影响的用户相比,操作性和创造性技能在用户成为创新者、早期采用者和早期多数派的可能性中发挥着重要作用。独创性/价值本研究分析了互联网技能在采用数字创新过程中的作用。互联网技能的作用虽然与数字革命的各个方面有关,但它的应用,包括数字用户的互联网技能水平的直接得分,在文献中没有发现。
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引用次数: 0
Health-care information systems adoption – a review of management practices 卫生保健信息系统的采用——对管理实践的审查
Pub Date : 2021-07-09 DOI: 10.1108/XJM-04-2021-0121
E. Crișan, A. Mihaila
PurposeThe purpose of this paper is to provide practitioners and researchers a more condensed and structured perspective on the adoption of information management systems by the health-care industry, given the spread and the increased amount of research concerning the topic.Design/methodology/approachThis paper is a literature review. A Technology (What?) – Context and before adoption Analysis (When and Why?) – Implementation (How?) – Outcomes (What for?) framework is used to present the trends concerning information technology adoption in an accessible manner.FindingsThe main finding is that small or large health-care organizations should no longer focus on information systems’ adoption but should adopt a digital transformation paradigm. By considering this paradigm, management practices related to information technologies’ adoption projects should be complemented by practices related to the continuous organizational changes and readaptation of the organizational strategy, to benefit the advantages information systems can offer.Practical implicationsThe main recommendation for health-care industry managers is to adopt specific practices to manage the digital transformation process of their organizations, as they should understand that it is no longer about adopting information technologies, but about managing the associated organizational change.Originality/valueInstead of focusing on specific information systems’ adoption as other papers do, this paper provides a holistic understanding of the information technologies and management practices which are used in the field.
本文的目的是为从业人员和研究人员提供一个更简明和结构化的视角,以采用信息管理系统的医疗保健行业,考虑到有关该主题的研究的传播和数量的增加。这篇论文是一篇文献综述。技术(什么?)-采用前的背景和分析(何时和为什么?)-实施(如何?)-结果(为什么?)框架用于以可访问的方式呈现有关信息技术采用的趋势。主要发现是,小型或大型医疗机构不应再专注于信息系统的采用,而应采用数字化转型范式。通过考虑这一范例,与信息技术采用项目相关的管理实践应该由与组织的持续变化和组织战略的重新适应相关的实践来补充,以受益于信息系统可以提供的优势。对卫生保健行业管理者的主要建议是采用具体做法来管理其组织的数字化转型过程,因为他们应该明白,这不再是采用信息技术,而是管理相关的组织变革。原创性/价值本文不像其他论文那样关注具体的信息系统的采用,而是对该领域使用的信息技术和管理实践进行了全面的了解。
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引用次数: 2
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Vilakshan XIMB Journal of Management
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