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Seeking Transparency Whilst Embracing Ambiguity: Skip Level Leadership Dynamics during Strategic Change 寻求透明度同时拥抱模糊性:战略变革中的跳跃级领导动态
Pub Date : 2018-01-02 DOI: 10.2139/ssrn.3741472
Z. Jaser
Extant, literature shows that it is important for leaders to create clarity and transparency to foster trust with their followers but also that it is important for leaders to construct slightly different meanings for each audience they face, to ensure buy-in for strategy implementation. This paper illuminates how these two contradictory dimensions of leadership coexist within a senior team in a financial institution, during the implementation of strategic change. A two years study of a multilevel team, formed by top, senior- and lower-level managers, uncovers the dynamics through which meanings are constructed through upward and downward sensemaking and sensegiving. Different leadership dynamics emerge, formal and skip level. Skip level leadership dynamics are characterized by junior managers and top manager enter in direct leadership relationships, bypassing the senior manager, in search for greater transparency. In doing so they disrupt the formal leadership relationship with the senior managers, affecting their leadership identity through sensebreaking. The temporality of this study allows to unveil that skip level leadership can be unsustainable, and tend to revert to formal leadership, favoring the existence of pragmatic ambiguity, where meaning construction is controlled by the senior managers mediation. Controlled attempts to create direct communication between top and junior managers are created, but only provide an illusion of transparency.
现有的文献表明,对于领导者来说,创造清晰和透明度以培养与追随者的信任是很重要的,但对于领导者来说,为他们面对的每个受众构建略微不同的含义,以确保战略实施的支持也是很重要的。本文阐明了在实施战略变革的过程中,这两个相互矛盾的领导力维度如何在金融机构的高级团队中共存。对一个由高层、高级和低级管理人员组成的多层次团队进行了为期两年的研究,揭示了通过向上和向下的意义制造和意义赋予来构建意义的动态。不同的领导动力出现了,正式的和非正式的。跳级领导动态的特点是,初级经理和高级经理进入直接的领导关系,绕过高级经理,以寻求更大的透明度。在这样做的过程中,他们破坏了与高级管理人员的正式领导关系,通过感官破坏影响了他们的领导身份。本研究的时代性揭示了跳跃式领导可能是不可持续的,并倾向于回归到正式领导,有利于语用歧义的存在,其中意义构建由高级管理人员调解控制。在高层管理人员和初级管理人员之间建立直接沟通的可控尝试被创造出来,但只提供了一种透明的假象。
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引用次数: 0
Profit Sharing and Peer Reporting 利润分享和同行报告
Pub Date : 2017-09-26 DOI: 10.1287/mnsc.2017.2831
Jeffrey Carpenter, Andrea Robbett, Prottoy A. Akbar
Despite the "1/N problem" associated with profit sharing, the empirical literature finds that sharing profits with workers has a positive impact on work team and firm performance. We examine one possible resolution to this puzzle by observing that, although the incentive to work harder under profit sharing is weak, it might be sufficient to motivate workers to report each other for shirking, especially if the workers are reciprocally-minded. Our model provides the rationale for this conjecture and we discuss the results of an experiment that confirms that profit sharing is most effective when peer reporting is possible.
尽管利润分享存在“1/N问题”,但实证文献发现,与员工分享利润对工作团队和企业绩效有积极影响。我们通过观察发现,尽管在利润分享的情况下,员工更努力工作的动机很弱,但这可能足以激励员工举报彼此的偷懒行为,尤其是在员工相互关心的情况下。我们的模型为这一猜想提供了基本原理,我们讨论了一项实验的结果,该实验证实了当同行报告可能时,利润分享是最有效的。
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引用次数: 13
Pay to Quit and Team Incentives 支付辞职和团队激励
Pub Date : 2017-09-01 DOI: 10.2139/ssrn.2863123
Pak Hung Au
This paper examines the optimal compensation scheme, job design, and severance policy for a team using a model of repeated moral hazard. In the optimal contract, the agent may be paid to quit after a poor performance. We show that a generous severance policy facilitates the adoption of team incentives and team-based production by making it cost-effective to implement peer monitoring and sanction among the agents.
本文利用重复道德风险模型研究了团队的最优薪酬方案、岗位设计和离职政策。在最优契约中,代理在表现不佳后可能会得到报酬而退出。我们的研究表明,慷慨的离职政策通过使代理人之间实施同伴监督和制裁具有成本效益,促进了团队激励和团队生产的采用。
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引用次数: 4
한국 성인역량의 현황과 개선방향: 문제해결 스킬을 중심으로 (Enhancing Korea's Work Competency: Focusing on Problem-Solving Skills) 韩国成人力量的现状和改善方向:以解决问题的技能为中心(Enhancing Korea's Work Competency: Focusing on Problem-Solving Skills)
Pub Date : 2017-07-03 DOI: 10.22740/KDI.FORUM.E.2017.265
Yongseong Kim
The English version of this paper can be found at http://ssrn.com/abstract=2996315. Korean Abstract: □ 본고에서는 미래 직업세계의 핵심적 역량인 ‘문제해결 스킬(problem-solving skills)’의 활용 정도와 관련된 문제점과 그 원인을 살펴본 후, 개선을 위한 정책방향을 모색하고자 함. □ 국제비교를 통해 볼 때, 우리나라 근로자(16~65세)의 스킬 활용도는 대체로 양호한 편이나, 업무 관련 문제에 다양한 스킬을 사용하여 해결을 모색하는 문제해결 스킬의 활용은 상당히 부진 - 문제해결 스킬은 미래 일자리의 핵심적 역량이므로 이를 적극적으로 계발하고 활발히 사용토록 하는 것은 매우 중요 - 교육 · 훈련 기회의 부족, 직장 및 업무에서의 소통과 협력 부재, 노동시장 이중구조는 문제해결 스킬의 활용을 어렵게 하는 원인이 되고 있을 가능성 □ 문제해결 스킬이 직장에서 충분히 활용되기 위해서는 교육 및 훈련의 내용과 방식의 변화, 스킬 친화적 노동시장구조의 개선 등 다방면의 노력이 필요 - ‘일 기반 학습’과 같이 교육 · 훈련에서 현장성을 강화하고, 훈련의 내용은 전문적 지식과 함께 타인과 의 협력 및 타협, 의사소통 등 연성기술(soft skills)을 포함하여 구성 - 일자리의 안정성이 훼손될 우려가 있는 채용 및 해고 위주의 ‘인력조정의 유연성’보다 임금 및 근로시간 조정 등 ‘근로조건의 유연화’를 통해 일자리의 안정성을 높임으로써 기업과 근로자가 일자리에서 필요한 스킬을 축적하고 활발하게 사용할 수 있는 여건을 조성 English Abstract: This study attempts to explore the use of and underlying issues related to problem-solving skills, a vital competency in future jobs, and policy measures for improvement. An international comparison shows that Korean workers (aged 16-65) are fairly good at utilizing their skills but poor at applying those skills to solve problems at work. As problem solving is a key future competency, it is essential that the relevant skills are enhanced and actively utilized. However, insufficient education and training opportunities, poor communication and cooperation at work and a dual labor market structure could become obstacles. To enhance the use of problem-solving skills at work, concerted efforts at various levels are needed, for example changing the contents and methods of educational/training programs and establishing a skill-friendly labor market structure. Educational/training programs need to provide more field experiences and professional knowledge as well as soft skills including collaboration, compromise and communication Instead of a ‘flexible adjustment of the workforce’ through easy hiring and firing, labor reforms should be implemented though a ‘flexible adjustment of working conditions’ (i.e. wages and working hours) so that both employer and employee can accumulate and fully utilize the necessary skills in problem solving in a stable employment relationship.
The English version of this paper can be found at http://ssrn.com/abstract=2996315。Korean Abstract:□在本高考察了未来职业世界的核心力量“解决问题的技能(problem-solving skills)”的运用程度和相关问题及原因后,将探索改善的政策方向。□通过国际比较来看,我国劳动者(16 ~ 65岁)的技能的使用率大体良好,或多种技能,业务相关问题解决的前提下,以谋求解决问题技能的运用相当不振-解决问题技能是未来工作岗位的核心力量,积极启发,活跃的使用是很重要的——教育、训练机会不足,车间及工作中的沟通和合作缺乏,劳动市场结构,是解决问题技能更容易利用的原因可能正在□解决问题技能在这个单位是,为了充分利用教育和训练的内容和方式的变化、亲和技能劳动市场结构的改善等需要多方面的努力——“日基础学习”:加强教育、训练中,现场性,训练内容包括专业知识、与他人合作与妥协、沟通等软技术组成,包括软实力(soft skills)在内——工作岗位的稳定性有可能损坏为主的聘用和解雇“人力调整的灵活性”比工资及工作时间调整等通过《劳动条件的灵活性就业的稳定性,提高企业和劳动者在工作岗位所需的技能积累活泼地可以使用的english营造abstract:This study attempts to explore the use of and underlying issues related to problem-solving skills, a vital competency in future jobs, and policy measures for improvement。An international comparison shows that Korean workers (aged 16-65) are fairly good at utilizing their skills but poor at applying those skills to solve problems at work。As problem solving is a key future competency, it is essential that the relevant skills are enhanced and actively utilized。However, insufficient education and training opportunities, poor communication and cooperation at work and a dual labor market structure could become obstacles。To enhance the use of problem-solving skills at work, concerted efforts at various levels are needed,for example changing the contents and methods of educational/training programs and establishing a skill-friendly labor market structure。Educational/training programs need to provide more field experiences and professional knowledge as well as soft skills including colboration;compromise and communication Instead of a ' flexible adjustment of the workforce ' through easy hiring and firing;labor reforms should be implemented though a ' flexible adjustment of working conditions ' (i.e. wages and working hours) so that both employer and employee can accumulate and fully utilize thenecessary skills in problem solving in a stable employment relationship。
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引用次数: 0
Employee Retention, Training and Development in Banking Sector: A Review Paper 银行业员工保留、培训与发展:综述
Pub Date : 2017-05-18 DOI: 10.2139/ssrn.2970490
A. Dikshit, T. Jain
This is a review of research papers on Banking Industry in India. The government policy of less restriction in governmental regulations, liberalization, globalization and privatization have all contributed majorly towards Public Sector Banks in India to forcefully compete with Private and Foreign Banks. Organizational effectiveness can be achieved by Training and skill development of employees at various levels. Implementing Training and skill development programs in banks helps in running banking business effectively, and makes the banks prepared to cope up with changes and developments. Retention of employees with due compensation and reward system leads to commitment at work place, job satisfaction and motivation of employees. Further the banks implementation of Training and skill development for employee growth, their empowerment and environment of trust gives a competitive advantage due to the implementation of best HR Practices.
这是一篇关于印度银行业研究论文的综述。政府在政府法规、自由化、全球化和私有化方面限制较少的政策都主要有助于印度的公共部门银行与私人和外国银行进行有力竞争。组织的有效性可以通过对各级员工的培训和技能发展来实现。在银行实施培训和技能发展计划有助于有效地经营银行业务,使银行做好应对变化和发展的准备。通过合理的薪酬和奖励制度来留住员工,可以提高员工的工作承诺、工作满意度和工作积极性。此外,银行实施培训和技能发展以促进员工成长,他们的授权和信任环境由于实施了最佳人力资源实践而具有竞争优势。
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引用次数: 4
Firms, Skills, and Wage Inequality 公司、技能和工资不平等
Pub Date : 2017-05-05 DOI: 10.2139/ssrn.2973972
Roberto B. Pinheiro, Murat Tasci
We extend an on-the-job search framework in order to allow firms to hire workers with different skills and skills to interact with firms? total factor productivity (TFP). Our model implies that more productive firms are larger, pay higher wages, and hire more workers at all skill levels and proportionately more at higher skill types, matching key stylized facts. We calibrate the model using five educational attainment levels as proxies for skills and estimate nonparametrically firm-skill output from the wage distributions for different educational levels. We consider two periods in time (1985 and 2009) and three counterfactual economies in which we evaluate how the wage distribution would have evolved if we kept one of the following key characteristics at its 1985?s levels: firm-skill output distribution, labor market frictions, and skill distribution. Our results indicate that 79.2 percent of the overall wage dispersion and 72.6 percent of the within-group component can be attributed to a shift in the firm-skill output distribution. Once we assume a parametric calibration of the output per skill-TFP pair, we are able to show that most of the effect of changes in the output distribution is due to an increase in the average labor productivity of college graduates and post-graduates.
我们扩展了在职搜索框架,以允许公司雇用具有不同技能和技能的工人与公司互动。全要素生产率(TFP)我们的模型表明,生产率更高的公司规模更大,支付更高的工资,在所有技能水平上雇佣更多的工人,在高技能类型上按比例雇佣更多的工人,这与关键的风格化事实相匹配。我们使用五种教育程度水平作为技能的代理来校准模型,并从不同教育水平的工资分布中估计非参数企业技能产出。我们考虑了两个时期(1985年和2009年)和三个反事实经济体,如果我们保持以下关键特征之一在1985年,我们将评估工资分配如何演变?S水平:企业-技能产出分配、劳动力市场摩擦和技能分配。我们的研究结果表明,总体工资差异的79.2%和群体内差异的72.6%可归因于企业技能产出分布的变化。一旦我们假设每个技能- tfp对的产出进行参数校准,我们就能够表明,产出分布变化的大部分影响是由于大学毕业生和研究生的平均劳动生产率的提高。
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引用次数: 0
Motivating Public Sector Employees: Evidence from Greece 激励公共部门雇员:来自希腊的证据
Pub Date : 2017-03-01 DOI: 10.25103/IJBESAR.101.01
K. Koronios, M. Mavromati, T. Kriemadis
Purpose: The object of this research is to investigate work motivating factors in the public sector in Greece, as well as to study demographic attributes, placing emphasis on age and gender as determinants of employee motives. Design/methodology/approach: To answer our research questions, a questionnaire was distributed at the beginning of 2015 to a public - sector organization in central Greece. A total of 318 anonymous survey responses were collected and analysed with SPSS. Findings: In the public organization under survey, the leading employee motives are an increase in salaries, opportunities for hierarchical advancement in the organization, as well as the development of personal skills. Moreover, motivational differences are noted among Baby Boomers, Generation X and Generation Y. Research limitations/implications: As the present study has been conducted on a single public organization, awareness should be raised as far as the generalizability of the results providing useful insights for further exploration. Originality/value: Limited research has been conducted in the Greek public sector comparing motives among generations.
目的:本研究的目的是调查希腊公共部门的工作激励因素,以及研究人口统计属性,强调年龄和性别是员工动机的决定因素。设计/方法/方法:为了回答我们的研究问题,我们在2015年初向希腊中部的一家公共部门组织分发了一份问卷。收集318份匿名调查问卷,用SPSS软件进行分析。调查结果:在接受调查的公共组织中,员工的主要动机是提高工资,在组织中获得等级晋升的机会,以及发展个人技能。此外,婴儿潮一代、X一代和y一代之间的动机差异也被注意到。研究局限性/启示:由于本研究是在一个单一的公共组织中进行的,因此应该提高对结果的普遍性的认识,为进一步探索提供有用的见解。独创性/价值:在希腊公共部门进行了有限的研究,比较了几代人的动机。
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引用次数: 11
Self-Chosen Goals: Incentives and Gender Differences 自我选择的目标:激励和性别差异
Pub Date : 2016-09-07 DOI: 10.2139/ssrn.2583872
Patricio S. Dalton, Victor H. Gonzalez, C. Noussair
Abstract: To boost employees’ performance, firms often offer monetary bonuses when production goals are reached. However, the evidence suggests that the particular level of a goal is critical to the effectiveness of this practice. Goals must be challenging yet achievable. Computing optimal goals when employees have private information about their own abilities is often not feasible for the firm. To solve this problem, we propose a compensation scheme in which workers set their own production goals. We provide a simple model of self-chosen goals and test its predictions in the laboratory. The evidence we find in the laboratory confirms our model’s predictions for men, but not for women. Men exert greater effort under the self-chosen goal contract system than under a piece rate contract. In contrast, women perform worse under the self-chosen goal contract. Further analysis suggests that this is because women fail to set goals that are challenging enough, because they are less likely to update their goals to take into account their improving performance as they repeat the task.
摘要:为了提高员工的绩效,企业通常会在达到生产目标时提供现金奖励。然而,有证据表明,目标的特定水平对这种做法的有效性至关重要。目标必须具有挑战性,但又可以实现。当员工拥有关于自己能力的私人信息时,计算最优目标对公司来说通常是不可行的。为了解决这个问题,我们提出了一个补偿方案,在这个方案中,工人设定自己的生产目标。我们提供了一个自我选择目标的简单模型,并在实验室中测试其预测。我们在实验室中发现的证据证实了我们的模型对男性的预测,但对女性则不然。在自我选择目标合同制度下,工人比在计件合同制度下付出更大的努力。相比之下,女性在自我选择的目标契约下表现更差。进一步的分析表明,这是因为女性没有设定足够具有挑战性的目标,因为她们不太可能在重复任务时更新目标,以考虑到自己不断提高的表现。
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引用次数: 1
Task Ordering in Incentives Under Externalities 外部性激励下的任务排序
Pub Date : 2016-01-25 DOI: 10.2139/ssrn.2749529
M. Agastya, P. Bag, Nona Pepito
In a two-task team project with observable task outcomes, optimal incentives prioritize tasks differently depending on task externalities. When the tasks are independent, Principal follows a decreasing order by placing more essential task first. A task is more essential if its failure compromises the overall project's chance of success from a task-specific cutoff level by a greater percentage. This definition has no systematic relations to the variance of task outcomes. In particular, a more risky task can be less essential or more essential. Under externalities, essentiality and impact jointly determine the optimal ordering. A task with much higher impact can be performed early even if it is less essential. Optimal task ordering thus raises subtle new issues and forms an integral part in team incentives. Our analysis provides some contrast with recent team incentives results.
在具有可观察任务结果的双任务团队项目中,最优激励根据任务外部性对任务进行不同的优先级排序。当任务独立时,Principal遵循降序排列,将更重要的任务放在首位。如果一个任务的失败使整个项目在特定任务的截止水平上的成功几率降低了更大的百分比,那么这个任务就更重要了。这个定义与任务结果的方差没有系统的关系。特别是,高风险的任务可能不那么重要,也可能更重要。在外部性下,本质性和冲击共同决定了最优排序。影响更大的任务可以尽早执行,即使它不那么重要。因此,最优任务排序引发了微妙的新问题,并成为团队激励的重要组成部分。我们的分析与最近的团队激励结果形成了一些对比。
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引用次数: 4
Innovative Work Practices, ICT Use and Employees' Motivations 创新工作实践、信息通信技术使用与员工动机
Pub Date : 2015-06-01 DOI: 10.2139/ssrn.2695799
Ludivine Martin
I investigate the impact of innovative work practices and of Information and Communication Technologies (ICT) on employees' motivations. While the existing literature assumes that their positive effects on performance are due to employees' motivation but only assess related concepts, this paper directly analyses employees' motivations. The data come from a cross-sectional survey conducted in 2013. The paper provides new and interesting results on how firms can build a motivational environment shaped by work practices and ICT. I resort to an original empirical framework that permits one to take into account the potential reverse causation between, on the one hand, the voluntary participation in innovative work practices and the use of ICT and motivations on the other. Within this framework, I modify what previous analyses reveal about quality circle and training participation. The results confirm the positive role of work practices such as teamwork, quality norms, formal appraisals, management recognition and family-friendly policies on employee's positive attitudes. Moreover, I introduce a large range of ICT compared to existing research and find that the ICT that most contributed to the development of a motivational environment are those that facilitate access to information and knowledge such as workflow, Internet and e-mail.
我调查了创新工作实践和信息通信技术(ICT)对员工动机的影响。现有文献假设其对绩效的积极影响是由于员工的动机,但只评估了相关概念,而本文直接分析了员工的动机。这些数据来自2013年进行的一项横断面调查。这篇论文提供了关于公司如何建立一个由工作实践和信息通信技术塑造的激励环境的新的和有趣的结果。我诉诸于一个原始的经验框架,允许人们考虑到潜在的反向因果关系,一方面,自愿参与创新工作实践和使用信息和通信技术和动机之间的另一方面。在这个框架下,我修改了之前的分析对质量圈和培训参与的揭示。研究结果证实了团队合作、质量规范、正式考核、管理层认可和家庭友好政策等工作实践对员工积极态度的积极作用。此外,与现有研究相比,我介绍了大范围的ICT,并发现对激励环境发展贡献最大的ICT是那些促进信息和知识获取的信息,如工作流、互联网和电子邮件。
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引用次数: 2
期刊
ERN: Employee Motivation & Incentives (Topic)
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