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Emotional exhaustion as a mediator among workplace loneliness, work alienation and turnover intention 情绪耗竭对工作场所孤独感、工作疏离感和离职倾向的中介作用
Q2 Social Sciences Pub Date : 2021-03-11 DOI: 10.1108/IJOTB-04-2020-0051
Didem ÖZTÜRK ÇİFTCİ
PurposeThe purpose of this study is to determine the effect of loneliness and alienation in the workplace on the intention of leaving employment and whether emotional exhaustion has a mediating role in this effect.Design/methodology/approachThe hypotheses generated within the framework of the study model were evaluated by using the data set obtained from 402 survey participants working at nine shopping malls in the Central and Eastern Black Sea regions of Turkey and statistical analysis programs. In this context, the confirmatory factor analysis (CFA) was used to determine the validity of the scale and the structural equation modeling (SEM) was used to test the research hypotheses.FindingsThe study reveals that loneliness and alienation in the workplace have an effect on the intention of leaving employment and that this effect is fully mediated by emotional exhaustion. Whether this full mediating role determined by the SEM is meaningful or not was evaluated by Bootstrap analysis and the results revealed that the effect is meaningful.Practical implicationsDeveloping effective communication channels that will prevent the employee from feeling isolated at work and eliminating the pressure and inadequate physical working conditions created by unrealistic sales targets are recommended. In addition, it is thought that if employees are included in decision-making processes and have sufficient autonomy related to the job, work alienation can be prevented.Originality/valueThis research is important in terms of evaluating shopping centers, which are accepted as the symbol of consumption today, not only with their economic aspects but also with their employees. In this context, the research has revealed that shopping mall employees want to leave their jobs due to emotional exhaustion caused by loneliness and alienation at work.
目的本研究的目的是确定工作场所的孤独感和疏离感对离职意向的影响,以及情绪衰竭是否在这种影响中起中介作用。设计/方法/方法通过使用402名在土耳其黑海中部和东部九个购物中心工作的调查参与者的数据集和统计分析程序,对研究模型框架内产生的假设进行了评估。在此背景下,使用验证性因素分析(CFA)来确定量表的有效性,并使用结构方程模型(SEM)来检验研究假设。研究发现,工作场所的孤独感和疏离感对离职意向有影响,这种影响完全由情绪衰竭介导。通过Bootstrap分析评估了SEM确定的这种完全中介作用是否有意义,结果表明这种作用是有意义的。实际含义建议开发有效的沟通渠道,防止员工在工作中感到孤立,消除不切实际的销售目标造成的压力和身体工作条件不足。此外,人们认为,如果员工参与决策过程,并拥有与工作相关的足够自主权,就可以防止工作异化。创意/价值这项研究在评估购物中心方面很重要,购物中心被视为当今消费的象征,不仅包括其经济方面,还包括其员工。在这种背景下,研究表明,购物中心的员工之所以想离职,是因为工作中的孤独和疏离感导致了情绪疲惫。
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引用次数: 10
Editorial: Within and around organizational behavior 社论:组织行为内部和周围
Q2 Social Sciences Pub Date : 2021-02-25 DOI: 10.1108/IJOTB-03-2021-152
D. Secchi
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引用次数: 2
Perceived work–life balance and organizational talent management: mediating role of employer branding 感知工作与生活平衡与组织人才管理:雇主品牌的中介作用
Q2 Social Sciences Pub Date : 2020-12-14 DOI: 10.1108/ijotb-12-2019-0151
K. Maurya, Manisha Agarwal, D. Srivastava
PurposeThis paper aims to examine the effect of perceived work–life balance on the perceived level of employer branding attraction valueand organizational talent management. Accordingly, the structural model is developed that delineates the interactions among these and explores the mediating effect of employer branding attraction value between the relationship of work–life balance and organizational talent management.Design/methodology/approachThis study is based on survey results and review of literature in terms of their implications for the proposed framework. Data have been collected by convenience incidental sampling from middle-level executives working in different information and technology (IT) companies. The model and posited hypotheses were tested through structural equation modeling analysis.FindingsPerceived work–life balance was found to be positive and significantly predicted the employer branding attraction value and organizational talent management. The study also showed that there exists a significant and positive correlation between employer branding attraction value and perceived organizational talent management. Further, employer branding attraction value found to be a mediating construct between the relationship of work–life balance and organizational talent management.Research limitations/implicationsThe present study will add insight into the human resource practitioners to design cost-effective and prolonged popular practices in order to meet the employees work and personal expectations under the organizational association. The research investigated issue within focused IT sector employees to understand and solve the issues generated with changing factors in an organizational environment such as increasing women participation, duel earning couple, and maintaining the difference between various categories of employees at the practice level.Social implicationsThe study has value at both the scholarly and practice level. At a scholarly level, the research investigated an important contemporary issue at both level individual as well as organizational level. In practice if organization implements people friendly work-life balance policies, then this will be surely be helpful in organizational productivity in form of talent management and employer branding and further this will improve the personal and professional performance of most elementary component of developing society.Originality/valueWork–life balance much more depends upon employees' perception, but so far the study has neglected the impact of this perception on other organizational attributes maintained under human resource management. Changes in demographic characteristics and interchangeable role of the youth population in organizations and society as well thrive for the newer approach to deal with the personal and professional aspects of the employees.
目的研究工作生活平衡感知对雇主品牌吸引力价值感知水平和组织人才管理感知水平的影响。在此基础上,构建了雇主品牌吸引力价值在工作与生活平衡关系与组织人才管理之间的中介作用的结构模型。设计/方法/方法本研究基于调查结果和文献综述,就其对拟议框架的影响而言。数据是通过方便的随机抽样从不同信息技术(IT)公司的中层管理人员中收集的。通过结构方程建模分析对模型和假设进行了检验。发现工作与生活的平衡感知正向预测雇主品牌吸引力价值和组织人才管理。研究还发现,雇主品牌吸引价值与组织人才管理感知存在显著正相关。此外,雇主品牌吸引力价值在工作与生活平衡与组织人才管理的关系中起中介作用。研究的局限性/启示本研究将为人力资源从业者设计具有成本效益和长期流行的实践,以满足组织协会下员工的工作和个人期望提供新的见解。该研究调查了重点IT部门员工的问题,以了解和解决组织环境中不断变化的因素所产生的问题,例如增加女性参与,双薪夫妇,以及在实践层面保持不同类别员工之间的差异。社会意义本研究具有学术价值和实践价值。在学术层面上,本研究从个人和组织两个层面探讨了一个重要的当代问题。在实践中,如果组织实施对人友好的工作与生活平衡政策,那么这肯定会以人才管理和雇主品牌的形式有助于组织生产力,进而提高发展中社会最基本组成部分的个人和专业表现。独创性/价值工作与生活的平衡更多地取决于员工的感知,但到目前为止,研究忽略了这种感知对人力资源管理下保持的其他组织属性的影响。人口特征的变化和青年人口在组织和社会中可互换的角色,也促进了处理员工个人和专业方面的新方法的发展。
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引用次数: 11
Satisfaction with work and person–environment fit: are there intergenerational differences? An examination through person–job, person–group and person–supervisor fit 工作满意度和个人与环境的契合度:是否存在代际差异?通过个人-岗位、个人-小组和个人-主管的考核
Q2 Social Sciences Pub Date : 2020-10-20 DOI: 10.1108/ijotb-02-2020-0025
Andrée-Anne Deschênes
PurposeThrough three dimensions of person–environment (PE) fit, namely person–job (PJ) fit, person–group (PG) fit and person–supervisor (PS) fit, this paper examines generational differences on which dimension is more important to explain Baby Boomers', Generation X's and Generation Y's satisfaction with work.Design/methodology/approachGathered from a sample of 1,065 employees in the province of Québec, Canada, data were analyzed through one-way ANOVA and structural equation modeling.FindingsThe findings suggest that Generation X scored lower on satisfaction with work, that there is a difference in the level of PG fit and PS fit between the generations, and that PJ fit explains satisfaction with work for all generations, while PG fit is significant only for Generation Y employees.Practical implicationsThis paper sheds light on the importance for practitioners, when implementing human resource (HR) policies and strategies aiming to increase satisfaction with work, of prioritizing PJ fit and to consider PG fit for Generation Y members.Originality/valueThis research provides a meaningful contribution to current knowledge on generational diversity in the workplace and its impact on managerial practices by examining different levels of satisfaction with work and of PJ, PG and PS fit for three generations and the importance of each type of fit in explaining satisfaction with work for theses generations.
目的通过人-环境(PE)适合度的三个维度,即人-工作(PJ)适合度、人-群体(PG)适合度和人-主管(PS)适合度,考察代际差异,在哪个维度上解释婴儿潮一代、X一代和Y一代对工作的满意度更重要。设计/方法/方法从加拿大魁北克省1065名员工的样本中收集数据,通过单因素方差分析和结构方程建模进行分析。调查结果表明,X一代在工作满意度方面得分较低,PG适合度和PS适合度在几代人之间存在差异,PJ适合度解释了所有几代人对工作的满意度,而PG适合度仅对Y一代员工显著。实践意义本文阐明了从业者在实施旨在提高工作满意度的人力资源(HR)政策和战略时,优先考虑PJ适合性并考虑PG适合Y世代成员的重要性。独创性/价值这项研究通过考察对工作的不同满意度以及PJ、PG和PS适合三代人的程度,以及每种适合类型在解释这几代人对工作的满意度方面的重要性,为当前关于工作场所代际多样性及其对管理实践的影响的知识做出了有意义的贡献。
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引用次数: 7
Mental simulation and the individual preference effect 心理模拟与个体偏好效应
Q2 Social Sciences Pub Date : 2020-09-07 DOI: 10.1108/ijotb-05-2020-0063
Dawn H. Nicholson, Tim Hopthrow, Georgina Randsley de Moura
PurposeThe “Individual Preference Effect” (IPE: Faulmüller et al., 2010; Greitemeyer and Schulz-Hardt, 2003; Greitemeyer et al., 2003), a form of confirmation bias, is an important barrier to achieving improved group decision-making outcomes in hidden profile tasks. Group members remain committed to their individual preferences and are unable to disconfirm their initial suboptimal selection decisions, even when presented with full information enabling them to correct them, and even if the accompanying group processes are perfectly conducted. This paper examines whether a mental simulation can overcome the IPE.Design/methodology/approachTwo experimental studies examine the effect of a mental simulation intervention in attenuating the IPE and improving decision quality in an online individual hidden profile task.FindingsIndividuals undertaking a mental simulation achieved higher decision quality than those in a control condition and experienced a greater reduction in confidence in the suboptimal solution.Research limitations/implicationsResults suggest a role for mental simulation in overcoming the IPE. The test environment is an online individual decision-making task, and broader application to group decision-making is not tested.Practical implicationsSince mental simulation is something we all do, it should easily generalise to an organisational setting to improve decision outcomes.Originality/valueTo the authors' knowledge, no study has examined whether mental simulation can attenuate the IPE.
目的:“个体偏好效应”(IPE: faulm ller et ., 2010;Greitemeyer and Schulz-Hardt, 2003;Greitemeyer等人,2003)是确认偏差的一种形式,是在隐藏概况任务中实现改进的群体决策结果的重要障碍。群体成员仍然忠于他们的个人偏好,无法否定他们最初的次优选择决策,即使提供了使他们能够纠正错误的完整信息,即使伴随的群体过程得到了完美的执行。本文探讨了心理模拟是否能够克服IPE。设计/方法/方法两个实验研究检验了心理模拟干预在降低在线个人隐藏档案任务中的IPE和提高决策质量方面的效果。研究结果进行心理模拟的个体比处于控制条件下的个体获得了更高的决策质量,并且对次优解的信心降低得更大。研究的局限性/启示:结果表明心理模拟在克服IPE中发挥了作用。测试环境是一个在线的个人决策任务,没有测试更广泛的应用于群体决策。由于心理模拟是我们所有人都会做的事情,它应该很容易推广到组织环境中,以改善决策结果。原创性/价值据作者所知,还没有研究检验过心理模拟是否会削弱IPE。
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引用次数: 1
Countering a masculinity contest culture at work: the moderating role of organizational justice 对抗工作中的男性竞争文化:组织正义的调节作用
Q2 Social Sciences Pub Date : 2020-07-17 DOI: 10.1108/ijotb-11-2019-0132
Angela L. Workman-Stark
PurposeThe purpose of this study is to test whether organizational justice (i.e. fair treatment) can mitigate the harmful effects of a “masculinity contest culture (MCC)” (i.e. norms, rituals and belief systems valorizing social dominance, work above other parts of life, physical strength and the avoidance of weakness).Design/methodology/approachThrough an analysis of secondary survey data collected from a Canadian police organization (N = 488), this study tested the moderating effects of organizational justice on the relationship between employee perceptions of their workplace as a masculinity contest, and a negative outcome variable, harassment.FindingsThe results of this study suggest that a MCC was significantly related to harassment, which in turn contributed to lower psychological wellbeing and increased turnover intentions. Independently, organizational justice moderated the effect of a MCC on harassment, suggesting that harassment is less prevalent in the workplace when there is a greater focus on treating all employees fairly.Originality/valueDespite the increase in both scholarly and practitioner interest in the effects of organizational cultures in which employees seek to maintain their own status at all costs, there has been little research examining the interactions of these harmful workplace cultures and the factors that might counter them. To the best of the author's knowledge, this is one of the rare studies to investigate possible interventions for harmful workplace cultures.
目的本研究的目的是测试组织正义(即公平待遇)是否能减轻“男性竞争文化”(即规范、仪式和信仰体系,强调社会支配地位、工作高于生活其他部分、体力和避免软弱)的有害影响本研究收集自加拿大一家警察组织(N=488),测试了组织正义对员工将工作场所视为男性气概竞赛与负面结果变量骚扰之间关系的调节作用。发现这项研究的结果表明,MCC与骚扰显著相关,而骚扰反过来又导致心理健康水平下降和离职意愿增加。独立地,组织正义调节了MCC对骚扰的影响,这表明当更注重公平对待所有员工时,骚扰在工作场所不那么普遍。独创性/价值尽管学术界和从业者对组织文化的影响越来越感兴趣,在组织文化中,员工不惜一切代价维护自己的地位,但很少有研究探讨这些有害的工作场所文化的相互作用以及可能对抗它们的因素。据作者所知,这是罕见的调查有害工作场所文化可能干预措施的研究之一。
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引用次数: 3
Financial ratio analysis of law firm's strategy and job satisfaction 律师事务所战略与工作满意度的财务比率分析
Q2 Social Sciences Pub Date : 2020-06-23 DOI: 10.1108/ijotb-01-2020-0009
Seonghee Han, K. Song, Eunyoung Whang
Job satisfaction along with a work–life balance of attorneys in law firms has become an important issue to the legal industry. This paper examines the relationship between strategic positioning of law firms and the job satisfaction of their associates.,Using 1,108 firm year observations of US law firms from 2007 to 2016, this paper examines how a firm's strategic positioning affects the job satisfaction of its associates. The strategic positioning is measured with two financial ratios derived from modified DuPont analysis: revenue per lawyer (RPL) and leverage (LEV). To compare the level of associates' job satisfaction depending on law firms' RPL and LEV, this paper uses t-tests. In addition, this paper adopts OLS regression and simultaneous equations to examine the relation between law firms' strategic positioning and their associates' job satisfaction.,This paper shows that associates in the law firms with a high LEV strategy have lower job satisfaction because these firms provide a more demanding work environment than in the firms with a high RPL strategy.,This paper first documents empirical evidence that a firm's strategic positioning significantly influences job satisfaction of its employees, using data on the legal industry which is human-capital-intensive and is considered one of the sectors that provide the most notorious work environments.
律师事务所律师的工作满意度以及工作与生活的平衡已经成为法律行业的一个重要问题。本文研究了律师事务所的战略定位与其员工工作满意度之间的关系。本文利用2007年至2016年1108家美国律师事务所的年度观察,研究了公司的战略定位如何影响其员工的工作满意度。战略定位是通过修正杜邦分析得出的两个财务比率来衡量的:每律师收入(RPL)和杠杆率(LEV)。为了比较律师事务所的RPL和LEV对律师工作满意度的影响,本文采用了t检验。此外,本文采用OLS回归和联立方程来检验律师事务所战略定位与律师工作满意度之间的关系。研究表明,与高RPL策略的律师事务所相比,高RPL策略的律师事务所的工作满意度较低,因为这些律师事务所提供了更苛刻的工作环境。本文首先记录了经验证据,证明公司的战略定位显著影响员工的工作满意度,使用的数据是人力资本密集型的法律行业,被认为是提供最臭名昭著的工作环境之一。
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引用次数: 0
The trouble with secrets: pay secrecy, satisfaction and climate 保密的问题在于:薪酬保密、满意度和氛围
Q2 Social Sciences Pub Date : 2020-06-23 DOI: 10.1108/ijotb-07-2019-0090
N. Neale
Research addressing the impact of tacit and explicit pay secrecy policies on organizational climates is fairly limited. While researchers desire to explain the impact of such policies on individuals' pay satisfaction, a direct effect has not been supported. This study seeks to better explain how these policies are related to ethical climates and pay satisfaction.,This study draws on ethical climate theory to show the influence of ethical climate types on job satisfaction and a moderating effect of explicit and tacit pay secrecy policies on this relationship. This is accomplished through designing this study by using existing scales from the literature in a survey methodology. A pilot study of 246 undergraduate students was used to validate the measures. Then, a sample of 217 adults was obtained to test the proposed relationships. Linear regression is employed to analyze the data and to test the existence of direct and moderating effects.,The five empirically tested ethical climates each have a direct effect on pay satisfaction. Explicit pay secrecy policies has a positive moderating effect on the relationship between rules, law and code ethical climates, and pay satisfaction. Tacit pay secrecy policies moderate the relationship between caring, rules, law and code, and independence ethical climates and pay satisfaction.,The findings strengthen the literature by demonstrating a stronger relationship between ethical climates and pay satisfaction. While some of the moderating effects were significant, others were not. This was surprising, but present avenues to further test ethical climate theory and the impact of pay secrecy policies.,This study presents practical implications for managers. Understanding how these policies may be viewed differently, depending on the type of climate that is experienced within an organization may help managers evaluate using them. Trying to protect employees or the organization itself by enacting these polices may backfire and create additional problems. Managers may want to evaluate the manner that they communicate these polices through formal or informal means, depending on the type of climate experienced within the workplace.,This study is the first to examine the influence of explicit and tacit pay secrecy policies on the relationship between ethical climates and employees' satisfaction with pay. It leads to a number of directions for further research that may continue to build upon this study in order to further advance scholarly understanding of the importance of ethical climates and pay secrecy policies.
关于隐性和显性薪酬保密政策对组织氛围影响的研究相当有限。虽然研究人员希望解释这些政策对个人薪酬满意度的影响,但尚未得到直接影响的支持。这项研究试图更好地解释这些政策是如何与道德氛围和薪酬满意度相关的。本研究利用伦理气候理论,揭示了伦理气候类型对工作满意度的影响,以及显性和隐性薪酬保密政策对这种关系的调节作用。这是通过在调查方法中使用文献中的现有量表来设计本研究来完成的。通过对246名大学生的初步研究来验证这些措施。然后,获得了217名成年人的样本来测试所提出的关系。采用线性回归对数据进行分析,检验直接效应和调节效应的存在性。经实证检验的五种道德氛围都对薪酬满意度有直接影响。明确的薪酬保密政策对规则、法律和守则道德氛围与薪酬满意度之间的关系具有正向调节作用。隐性薪酬保密政策调节了关怀、规则、法律和法规、独立性、道德氛围和薪酬满意度之间的关系。研究结果通过证明道德氛围和薪酬满意度之间存在更强的关系,强化了文献。虽然有些调节作用是显著的,但其他的则不是。这令人惊讶,但也为进一步检验道德气候理论和薪酬保密政策的影响提供了途径。本研究对管理者具有实际意义。了解这些政策如何被不同地看待,这取决于组织内所经历的气候类型,可以帮助管理人员评估它们的使用。试图通过制定这些政策来保护员工或组织本身可能会适得其反,并产生额外的问题。管理者可能想要评估他们通过正式或非正式手段传达这些政策的方式,这取决于工作场所所经历的气候类型。本研究首次探讨了显性和隐性薪酬保密政策对道德氛围和员工薪酬满意度之间关系的影响。它为进一步研究提供了许多方向,这些方向可能会继续建立在本研究的基础上,以进一步推进对道德氛围和薪酬保密政策重要性的学术理解。
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引用次数: 1
The listening hermeneutic of public servants: building on the implicit 公务员的聆听解释学:建立在隐含的基础上
Q2 Social Sciences Pub Date : 2020-06-03 DOI: 10.1108/ijotb-10-2019-0115
M. Elías, Justin T. Piccorelli
PurposeThe purpose of this paper is to examine the concept of phenomenological or attuned listening and explore its implications for deliberative governance. Drawing on examples from urban planning and city administration, we make a case for listening as a hermeneutic phenomenological practice of crucial importance for public organizations.Design/methodology/approachThis research relies on interpretive phenomenology, critical reflection, and political theory. Through the examination of case studies, we show that attuned or phenomenological listening contributes to greater participatory processes in organizations and to democratic governance processes, more generally.FindingsBy enhancing both collaborative endeavors and discretionary action, phenomenological listening acknowledges the unpredictable, dynamic and political aspects of organizations. Finally, it helps transform the latter into spaces where democratic and accountable action can take place.Practical implicationsThis perspective encourages public deliberation and attentive listening for practitioners to make decisions on the spot that are sensitive to people’s needs.Originality/valueEmbodied and attuned listening fosters reflection-in-action, as well as a reasoned pathway toward public accountability and deliberative democracy.
本文的目的是研究现象学或调谐倾听的概念,并探讨其对协商治理的影响。以城市规划和城市管理为例,我们将倾听作为一种对公共组织至关重要的解释学现象学实践。设计/方法/途径本研究依赖于解释性现象学、批判性反思和政治理论。通过对案例研究的考察,我们表明,更普遍地说,协调或现象学上的倾听有助于组织中更大的参与性过程和民主治理过程。通过加强合作努力和自由裁量行动,现象倾听承认了组织中不可预测的、动态的和政治的方面。最后,它有助于将后者转变为可以发生民主和负责任行动的空间。实践启示:这种观点鼓励公众的深思熟虑和细心倾听,让从业者在现场做出对人们需求敏感的决定。原创性/价值具体化和协调的倾听促进了行动中的反思,以及通向公共问责制和协商民主的合理途径。
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引用次数: 0
The effects of organizational justice dimensions on facets of job engagement 组织公正维度对工作投入的影响
Q2 Social Sciences Pub Date : 2020-05-20 DOI: 10.1108/ijotb-05-2019-0066
S. Deepa
This study aims to examine the relationship between four dimensions of organizational justice (distributive, procedural, interpersonal and informational) and the three facets of job engagement (physical, cognitive and emotional).,A cross-sectional approach was used to survey a sample of 281 professionals in information technology who resided in the southern part of India and varied on experience, age and gender. Data was analyzed by employing the partial least squares structural equation modeling (PLS-SEM) approach.,The result emphasizes the individual role of each justice dimension on three job engagement facets, which suggests that all four dimensions of organizational justice have positive effects on physical, cognitive and emotional job engagement.,The current study contributes to the literature by examining all three job engagement dimensions and provides evidence that distributive, procedural, interpersonal and informational justices are significant predictors of physical, cognitive and emotional job engagement.
本研究旨在考察组织公正的四个维度(分配、程序、人际和信息)与工作参与的三个方面(身体、认知和情感)之间的关系。,采用横断面方法对居住在印度南部的281名信息技术专业人员进行了抽样调查,他们的经验、年龄和性别各不相同。采用偏最小二乘结构方程建模(PLS-SEM)方法对数据进行分析。,结果强调了每个正义维度在三个工作参与方面的个体作用,这表明组织正义的所有四个维度都对身体、认知和情感工作参与产生了积极影响。,目前的研究通过检查所有三个工作参与维度对文献做出了贡献,并提供了证据,证明分配、程序、人际和信息公平是身体、认知和情感工作参与的重要预测因素。
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引用次数: 9
期刊
International Journal of Organization Theory and Behavior
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