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Test of the job demand resources model in Thailand 泰国就业需求资源模型的检验
Q2 Social Sciences Pub Date : 2019-03-11 DOI: 10.1108/IJOTB-03-2018-0036
Manjiri Kunte, Parisa Rungruang
PurposeThe purpose of this paper is to test the hypothesized relationships between job demands, job resources and personal resources toward work engagement, by utilizing a cross section of Thai employees.Design/methodology/approachIn this study, a group of employees (n=416) responded to a set of self-report surveys on job demands, job resources, personal resources and work engagement.FindingsThe results of the hierarchical regression analysis supported the relationships between job demands (i.e. workload and role conflict), job resources, personal resources (self-efficacy) and work engagement. In addition, the results supported the role of (positive) self-esteem as moderator in the role ambiguity and work engagement relationship, and the role of self-efficacy in buffering the effect of role conflict and workload on work engagement. The final model explained 43 percent of the variance in the dependent variable.Research limitations/implicationsThis study will help managers in understanding employee expectations and providing appropriate feedback. Devising effective jobs, which lead to perceptions of meaningfulness, safety and availability leading to improved engagement.Originality/valueThis is the first study employing the job demands resources model in a cross-sectional study in Thailand.
本文的目的是通过利用泰国员工的横截面来测试工作需求,工作资源和个人资源之间对工作投入的假设关系。设计/方法/方法在这项研究中,一组员工(n=416)回答了一组关于工作需求、工作资源、个人资源和工作投入的自我报告调查。层次回归分析的结果支持工作需求(即工作量和角色冲突)、工作资源、个人资源(自我效能感)和工作投入之间的关系。此外,研究结果还支持了(积极)自尊在角色模糊和工作投入关系中的调节作用,以及自我效能感在缓冲角色冲突和工作量对工作投入的影响中的作用。最终的模型解释了因变量中43%的方差。研究的局限性/启示本研究将有助于管理者了解员工的期望并提供适当的反馈。设计有效的工作,让人们感受到工作的意义、安全性和可用性,从而提高参与度。原创性/价值本研究首次采用工作需求资源模型在泰国进行横断面研究。
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引用次数: 8
Criminogenic isomorphism and groupthink in the business context 商业环境中的犯罪同构与群体思维
Q2 Social Sciences Pub Date : 2019-03-11 DOI: 10.1108/IJOTB-03-2018-0024
Alexander Glebovskiy
PurposeThe purpose of this paper is to discuss the criminogenic nature of isomorphism and groupthink in business organisations with a view to developing a conceptual model of the criminalisation process leading to criminal behaviour within businesses.Design/methodology/approachThis paper draws on institutional theory and social psychology theory to discuss how isomorphic and groupthink processes may lead to criminal behaviour in the corporate world. The paper is based on a rigorous review of the relevant literature and theoretical frameworks regarding isomorphic dynamics, processes, factors, forces and mechanisms in the business context. The review was guided by a question of how isomorphic and groupthink processes can transform business organisations and its members into offenders. The approach applied was to transfer the existing theories of isomorphism and groupthink into the field of criminology, in order to devise a new model of the process of criminalisation.FindingsThe effects of isomorphic and groupthink processes can have a criminogenic effect on businesses and individuals in organisational settings which may coerce agents to engage in criminal behaviour. In crime-facilitative circumstances, isomorphism and groupthink foster criminal activity by cultivating homogeneous behaviour, conformity, resemblance, shared values and identical ways of thinking across and within firms. This herd behaviour can be regarded as one of the explanations for the pervasiveness of criminal and unethical behaviour in the corporate world, the consequences of which could be devastating.Research limitations/implicationsThis is a theoretical analysis, not one based on empirical findings, though it does suggest a model for future testing.Practical implicationsThis study explains the criminogenic nature of isomorphic and groupthink processes and contributes to the debate on the casualisation of corporate crime. This has important implications for the deterrence of illegal and unethical activities at both the organisational and institutional levels.Originality/valueThis study provides a conceptual model of the criminalisation process in businesses fostered by criminogenic isomorphism and groupthink.
目的本文的目的是讨论商业组织中同构和群体思维的犯罪性质,以期开发导致企业犯罪行为的犯罪化过程的概念模型。设计/方法/途径本文借鉴制度理论和社会心理学理论来讨论同构思维和群体思维过程如何导致企业界的犯罪行为。本文基于对商业环境中同构动力学、过程、因素、力量和机制的相关文献和理论框架的严格回顾。这次审查的指导问题是,同构和群体思维过程如何将商业组织及其成员转变为罪犯。所采用的方法是将现有的同构理论和群体思维理论转移到犯罪学领域,以便设计一种新的定罪过程模型。发现同构思维和群体思维过程的影响对企业和组织环境中的个人具有犯罪效应,可能会迫使代理人从事犯罪行为。在助长犯罪的环境中,同构和群体思维通过培养同质行为、一致性、相似性、共同价值观和公司内部相同的思维方式来促进犯罪活动。这种从众行为可以被视为企业界犯罪和不道德行为普遍存在的原因之一,其后果可能是毁灭性的。这是一个理论分析,而不是基于实证结果的分析,尽管它确实为未来的测试提供了一个模型。实际意义本研究解释了同构和群体思维过程的犯罪本质,并有助于对公司犯罪的随意化的辩论。这对在组织和体制两级制止非法和不道德活动具有重要意义。原创性/价值本研究提供了一个由犯罪同构和群体思维促进的企业犯罪化过程的概念模型。
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引用次数: 8
When is helping considered helping? The recipient’s view of helping during the stages of receiving help 什么时候帮助被认为是帮助?在接受帮助的阶段,受助者对帮助的看法
Q2 Social Sciences Pub Date : 2019-03-11 DOI: 10.1108/IJOTB-03-2018-0034
S. Chou, C. Ramser, Tree Chang
PurposeThe purpose of this paper is to develop a theoretical model that describes when helping is considered helping from the recipient’s point of view.Design/methodology/approachThe theoretical model was conceptually developed by drawing upon attribution theory, self-consistency theory and social cognitive theory, as well as relevant literature.FindingsThe authors propose that receiving help encompasses three sequential stages: the pre-help-receiving stage, the help-receiving stage and the post-help-receiving stage. Additionally, the authors theorize that the more other-oriented helping motives are attributed by the recipient, the more likely the recipient views the helper’s help as helping, that the more self-esteem preserving behaviors along with helping actions the recipient receives from the helper, the more likely the recipient views the helper’s help as helping and that the more gaps between actual and desired level of task performance are closed by the helper’s help, the more likely the recipient views the helper’s help as helping.Originality/valueFrom a theoretical standpoint, this paper offers a process approach that may guide future research on help receiving in organizations.
本文的目的是建立一个理论模型,描述从接受者的角度来看,什么时候帮助被认为是帮助。设计/方法/途径理论模型在概念上借鉴了归因理论、自我一致性理论和社会认知理论以及相关文献。作者认为,接受帮助包括三个连续的阶段:接受帮助前阶段、接受帮助阶段和接受帮助后阶段。此外,作者还提出了这样的理论:接受者的他人导向的帮助动机越多,接受者就越有可能把帮助者的帮助看作是帮助,接受者从帮助者那里得到的维护自尊的行为和帮助行为越多,接受者就越有可能把帮助者的帮助看作是帮助,而且帮助者的帮助缩小了实际和期望任务表现水平之间的差距。接受者就越有可能将帮助者的帮助视为帮助。原创性/价值从理论角度出发,本文提供了一种过程方法,可以指导组织中接受帮助的未来研究。
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引用次数: 3
Holistic spiritual capital: definition and its measurement 整体精神资本:定义及其测量
Q2 Social Sciences Pub Date : 2019-03-11 DOI: 10.1108/IJOTB-05-2018-0057
M. Mas-Machuca, F. Marimon
PurposeThe purpose of this paper is to define a new and broader concept of spirituality called holistic spiritual capital (HSpC), which encompasses and identifies the dimensions proposed by various authors and to propose a metric scale for HSpC and its validation.Design/methodology/approachThe analysis is based on a survey of 201 residents of Spain administered in May, 2015. Exploratory factor analysis and a subsequent confirmatory analysis were conducted using structural equation modeling (SEM) techniques with EQS software.FindingsFour dimensions reflect the latent construct of HSpC in different ways: health, creativity, morality and religiosity.Practical implicationsThe measurement of HSpC should be considered relevant to organizations, but not merely because it may be a tool to increase productivity. Ethical climate influenced organizational commitment and hence it enhances performance indicators.Originality/valueThe proposed scale encompasses in a unique instrument some dimensions considered previously in the literature independently.
本文的目的是定义一个新的和更广泛的灵性概念,称为整体精神资本(HSpC),它包含并识别了不同作者提出的维度,并提出了一个衡量HSpC及其验证的度量尺度。设计/方法/方法本分析基于2015年5月对201名西班牙居民的调查。探索性因子分析和随后的验证性分析采用结构方程建模(SEM)技术与EQS软件。发现健康、创造力、道德和宗教信仰四个维度以不同的方式反映了HSpC的潜在结构。实际意义HSpC的测量应该被认为与组织相关,但不仅仅是因为它可能是提高生产力的工具。道德氛围影响组织承诺,从而提高绩效指标。原创性/价值建议的量表在一个独特的工具中包含了先前文献中独立考虑的一些维度。
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引用次数: 6
Show me the money 让我赚大钱
Q2 Social Sciences Pub Date : 2019-03-11 DOI: 10.1108/IJOTB-05-2018-0056
Marcus Mueller
The purpose of this paper is to reconcile various theoretical directions in employee engagement with self-determination theory (SDT) as a unifying framework and introduce an inter-disciplinary employee engagement economics model based on SDT.,Two studies were conducted applying a T1/T2 intervention study design. Study 1 examined the causal relationship between an organizational intervention and employee engagement with n=367 employees from a European pharmaceuticals company using both survey and actual performance data. Study 1 results were used as input data for study 2 which tested the employee engagement economics model by calculating the pre-/post-economic value added and return on investment (ROI) for the intervention.,Study 1 results showed a significant positive impact of the SDT-based intervention on both self-reported and actual employee engagement. Study 2 converted study findings into pre-/post-economic considerations putting an economic dollar value on achieved employee engagement gains and calculating an ROI in relation to the cost incurred.,The present results support SDT as a unifying theory for employee engagement and the proposed employee engagement economics model as strategic decision-making tool for planning and evaluating the economics of employee engagement interventions.,This research supports a shift in corporate focus from “people as cost” to “people as values” proposing a systematic, value-based, strategic management approach to employee engagement based on cost-benefit analysis.,This is the first research to contribute an empirical economic model for employee engagement interventions to literature. It is based on the first reconciliation of engagement literature identifying SDT as a unifying framework. Finally, for the first time, this work identifies subjective vitality as a measure for engagement and contributes a definition for disengagement to literature.
本文的目的是将员工敬业度的各种理论方向与自我决定理论(SDT)作为一个统一的框架进行协调,并引入一个基于SDT的跨学科员工敬业度经济学模型。2项研究采用T1/T2干预研究设计。研究1利用调查和实际绩效数据,对一家欧洲制药公司的n=367名员工进行了组织干预与员工敬业度的因果关系研究。研究1的结果被用作研究2的输入数据,研究2通过计算干预的前/后经济增加值和投资回报率(ROI)来测试员工敬业度经济学模型。研究1的结果显示,基于sdt的干预对自我报告的员工敬业度和实际员工敬业度都有显著的正向影响。研究2将研究结果转换为经济前/经济后的考虑因素,对实现的员工敬业度收益进行经济价值计算,并计算与所发生成本相关的投资回报率。本研究结果支持SDT作为员工敬业度的统一理论,并支持所提出的员工敬业度经济学模型作为规划和评估员工敬业度干预经济学的战略决策工具。本研究支持企业将关注点从“人即成本”转向“人即价值”,提出了一种基于成本效益分析的系统化、基于价值的员工敬业度战略管理方法。,这是第一个研究提供实证经济模式对员工敬业度的干预文学。它是基于第一次对敬业度文献的调和,将SDT确定为一个统一的框架。最后,这项工作首次将主观活力确定为参与的衡量标准,并为文学的脱离提供了定义。
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引用次数: 4
Chaos theory, uncertainty, and organizational learning 混沌理论、不确定性与组织学习
Q2 Social Sciences Pub Date : 2018-11-12 DOI: 10.1108/IJOTB-04-2018-0050
Laura Keyes, A. Benavides
PurposeThe purpose of this paper is to juxtapose chaos theory with organizational learning theory to examine whether public organizations co-evolve into a new order or rather institutionalize newly gained knowledge in times of a highly complex public health crisis.Design/methodology/approachThe research design utilizes the results from a survey administered to 200 emergency management and public health officials in the Dallas–Fort Worth metroplex.FindingsThe findings of this paper suggest that public entities were more likely to represent organizational learning through the coordination of professionals, access to quality information, and participation in daily communication. Leadership was associated with the dissemination of knowledge through the system rather than the development of new standard operating procedures (as suggested by chaos theory and co-evolution).Research limitations/implicationsThere are limitations to this study given the purposive sample of emergency management and public health officials employed in the Dallas–Fort Worth metroplex.Practical implicationsThe authors find that public organizations that learn how to respond to unprecedented events through reliance on structure, leadership, and culture connect decision makers to credible information resulting in organizational learning.Social implicationsAs a result, public administrators need to focus and rely on their organization’s capacity to receive and retain information in a crisis.Originality/valueThis research contributes to our understanding of organizational learning in public organizations under highly complex public health situations finding decisions makers rely on both organizational structure and culture to support the flow of credible information.
本文的目的是将混沌理论与组织学习理论并置,以考察在高度复杂的公共卫生危机时期,公共组织是共同进化成一种新秩序,还是将新获得的知识制度化。设计/方法/方法研究设计利用了对达拉斯-沃斯堡大都会区200名应急管理和公共卫生官员的调查结果。研究结果表明,公共实体更有可能通过专业人员的协调、获取高质量信息和参与日常沟通来代表组织学习。领导力与通过系统传播知识有关,而不是开发新的标准操作程序(正如混沌理论和共同进化所建议的那样)。研究的局限性/意义考虑到在达拉斯-沃斯堡大都会区雇用的应急管理和公共卫生官员的目的样本,本研究存在局限性。实践意义作者发现,公共组织通过对结构、领导力和文化的依赖来学习如何应对前所未有的事件,将决策者与可靠的信息联系起来,从而产生组织学习。社会影响因此,公共行政人员需要关注并依靠其组织在危机中接收和保留信息的能力。原创性/价值本研究有助于我们理解在高度复杂的公共卫生情况下公共组织中的组织学习,发现决策者依赖组织结构和文化来支持可信信息的流动。
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引用次数: 11
The impact of law, religion, and culture on the ease of starting a business 法律、宗教和文化对创业难易程度的影响
Q2 Social Sciences Pub Date : 2018-11-12 DOI: 10.1108/IJOTB-04-2018-0043
Dana L. Haggard, K. S. Haggard
PurposeThe purpose of this paper is to examine the effects of culture, legal origin and religion on four measures of the ease of starting a new business; the number of procedures required, the number days required, the ease of getting credit and the cost to start a business.Design/methodology/approachThe authors use linear regression to test the hypotheses using publicly available data on legal origin and religion from La Porta et al. (1999), cultural dimension information from Hofstede (2009) and measures of the ease of starting a business from the World Bank’s (2017) Doing Business Initiative. The final sample consists of 71 countries for which information was available on all the variables of interest.FindingsLegal origin affects the number of procedures and the length of time needed to start a business, as well as the ease of getting credit. Culture (power distance) and religion are important for explaining gender differences in the ease of starting a business. The cost of starting a business is unrelated to culture, legal origin or religion.Originality/valueEconomic development is an important determinant of a country’s political stability and standard of living. Although politicians play a significant role in how a friendly a country is toward business, the study demonstrates that other longer-term and less dynamic factors have a material influence on economic development.
本文的目的是考察文化、法律渊源和宗教对创业难易度四项指标的影响;所需的手续数量,所需的天数,获得信贷的难易程度以及开办企业的成本。设计/方法/方法作者使用线性回归来检验假设,使用来自La Porta等人(1999)的法律来源和宗教的公开数据,Hofstede(2009)的文化维度信息以及世界银行(2017)《营商环境报告》中创业难易程度的衡量标准。最后的样本包括71个国家,这些国家的所有有关变量的资料都是可用的。寻找合法来源会影响到开办企业所需的手续数量和时间长度,以及获得信贷的难易程度。文化(权力距离)和宗教是解释创业难易程度的性别差异的重要因素。创业的成本与文化、法律来源或宗教无关。经济发展是一个国家政治稳定和人民生活水平的重要决定因素。尽管政治家在一个国家对商业的友好程度上发挥着重要作用,但研究表明,其他长期和不那么活跃的因素对经济发展有重大影响。
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引用次数: 5
Transformational leadership and positive work outcomes 变革型领导和积极的工作成果
Q2 Social Sciences Pub Date : 2018-11-12 DOI: 10.1108/IJOTB-09-2018-0105
Ankur Nandedkar, Roger S. Brown
PurposeA significant amount of research has examined the relationship between transformational leadership and positive follower outcomes such as organizational citizenship behavior (OCB) and task performance. Building on the social exchange theory and referent cognitions theory, this paper explores the propositions that transformational leadership, OCB and task performance relationship are mediated by leader member exchange (LMX) and distributive justice. The purpose of this paper is to explore the underlying mechanism that has a potential to influence the transformational leadership and follower outcomes relationship. The authors also discuss the implications for management theory and practice.Design/methodology/approachThe primary goal of the research is theory building, so the paper is using a conceptual research design.FindingsThe authors find the assumption that the supervisors evaluate the performance of their employees and the performance evaluation has a strong influence on the allocation of rewards to be reasonable. Despite being reasonable, in some circumstances, the rewards allocation maybe dictated by upper management or the HR department; thus, the authors will need to gather a few more details in the survey to address this limitation.Originality/valueThis study presents a research model which emphasizes on the role of LMX and distributive justice in the linkage of transformational leadership and positive work outcomes. More specifically, the authors argue that follower outcomes such as OCB and task performance are a result of not only the high-quality LMX between transformational leaders and followers but also the distributive justice perceptions of followers.
目的大量的研究考察了变革型领导与积极的下属结果如组织公民行为和任务绩效之间的关系。本文在社会交换理论和参照认知理论的基础上,探讨了变革型领导、组织公民行为和任务绩效关系受领导成员交换(LMX)和分配公正的中介作用。本文的目的是探讨影响变革型领导和追随者成果关系的潜在机制。作者还讨论了对管理理论和实践的启示。设计/方法研究的主要目的是建立理论,因此本文采用概念研究设计。研究发现,管理者对员工绩效进行评价,绩效评价对薪酬分配有较大影响的假设是合理的。尽管是合理的,但在某些情况下,奖励的分配可能是由上级管理或人力资源部门决定的;因此,作者需要在调查中收集更多的细节来解决这一限制。原创性/价值本研究提出了一个研究模型,强调LMX和分配正义在变革型领导与积极工作成果的联系中的作用。更具体地说,作者认为,追随者的结果,如组织公民行为和任务绩效,不仅是变革型领导者和追随者之间高质量的LMX的结果,也是追随者对分配正义的看法的结果。
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引用次数: 10
Do workplace flexibilities influence employment stability? An analysis of alternative work schedules, turnover intent and gender in local government 工作场所的灵活性会影响就业稳定性吗?地方政府替代性工作时间表、离职意图和性别分析
Q2 Social Sciences Pub Date : 2018-11-12 DOI: 10.1108/IJOTB-07-2018-0077
L. Wadsworth, Jared L. Llorens, Rex L. Facer
PurposeThe purpose of this paper is to explore the relationship between the determinants of public employee turnover intent and the use of workplace flexibilities, with particular attention on the role that gender plays on the relationship between these two constructs.Design/methodology/approachUsing a cross-sectional quantitative research design, the data collection specifically targeted employees of US municipalities that had a significant portion of their workforce using some type of alternative work schedule. Nine cities from six different states were included in the data collection.FindingsIn support of prior research and conventional wisdom, the authors find that the use of alternative work schedules is associated with lower expressions of turnover intent, but this relationship is only significant for female municipal employees.Research limitations/implicationsOne limitation of the study is that it is mono-source data. A second limitation relates to the lack of controls for contextual and occupational characteristics. Further research is needed on the relationship between alternative work schedule choice and turnover, particularly exploring how other characteristics might impact the relationship between employment flexibilities and turnover.Practical implicationsOverall, the results of the analysis align with broader observations of the need for increasing workplace flexibilities and scholarship exploring these flexibilities, especially for female employees who are attempting to integrate their work and family responsibilities.Originality/valueThere has been relatively little research exploring the relationship between the determinants of turnover intent and the use of workplace flexibilities at the municipal level of government. This is particularly important given that employment in local government is larger than both federal and state government employment combined in the USA (US Census Bureau, 2017).
本文的目的是探讨公共雇员离职意图的决定因素与工作场所灵活性的使用之间的关系,特别关注性别在这两个构式之间的关系中所起的作用。设计/方法/方法采用横断面定量研究设计,数据收集专门针对美国市政当局的员工,这些员工中有很大一部分使用某种类型的替代工作时间表。来自6个不同州的9个城市被纳入数据收集。为了支持先前的研究和传统观点,作者发现,使用替代工作时间表与较低的离职意图表达有关,但这种关系仅对女性市政雇员有意义。研究局限性/启示本研究的一个局限性是它是单一来源的数据。第二个限制与缺乏对背景和职业特征的控制有关。需要进一步研究替代性工作时间选择与离职之间的关系,特别是探索其他特征如何影响就业灵活性与离职之间的关系。总体而言,分析结果与更广泛的观察结果一致,即需要增加工作场所的灵活性,以及探索这些灵活性的学术研究,特别是对于那些试图将工作和家庭责任结合起来的女性员工。独创性/价值在市级政府层面上,探索离职意向决定因素与工作场所灵活性使用之间关系的研究相对较少。考虑到美国地方政府的就业人数大于联邦和州政府就业人数的总和,这一点尤为重要(美国人口普查局,2017)。
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引用次数: 5
The role of knowledge complexity in administration–society collaborations on knowledge 知识复杂性在行政与社会知识合作中的作用
Q2 Social Sciences Pub Date : 2018-11-12 DOI: 10.1108/IJOTB-03-2018-0022
Vadym V. Pyrozhenko
PurposeThis paper engaged in theory-building from social movement and knowledge management (KM) theories and applied the case study method to explore the role of knowledge complexity in administration–society collaborations on knowledge. Complex knowledge is a kind of knowledge that consists of many interdependent elements, some of which are tacit. Complex knowledge creates challenges when external social groups attempt to transfer their knowledge to public organizations. Thus, the purpose of this paper is to investigate the following question: how do social groups acting as knowledge agents transfer their knowledge if it is complex?Design/methodology/approachA single-case study methodology informs the theory-building in this paper. The paper examined a case of collaboration between the natural childbirthing social movement and state maternity hospitals in Russia and Ukraine. The case was constructed from interviews, primary sources and secondary sources.FindingsSocial movement and KM theories were used in a case analysis to formulate theoretical propositions about the complexity of social movement knowledge, why and how movements transfer their knowledge through collaborations with the state, and how administrators assess movement knowledge and its transfer. The case suggests that administrators’ lack of capacity to recognize and deal with complex knowledge results in the underutilization of social groups’ knowledge. In particular, administrators treat complex knowledge as simple, and they misunderstand and underestimate its effects on collaboration.Originality/valueTo the best of this author’s knowledge, this paper is the first attempt in public administration to engage in theory-building from social movement and KM theories.
目的从社会运动理论和知识管理理论出发,运用案例研究方法,探讨知识复杂性在行政与社会知识协作中的作用。复杂知识是一种由许多相互依存的要素组成的知识,其中一些要素是隐性的。当外部社会团体试图将其知识转移到公共组织时,复杂的知识带来了挑战。因此,本文的目的是研究以下问题:如果知识是复杂的,作为知识代理人的社会群体如何转移他们的知识?设计/方法/方法在本文的理论构建中采用了单一案例研究方法。本文审查了俄罗斯和乌克兰自然分娩社会运动与国家妇产医院之间合作的一个案例。该案例是根据访谈、第一手资料和第二手资料构建的。研究结果社会运动理论和知识管理理论在案例分析中运用,对社会运动知识的复杂性、运动为何以及如何通过与国家合作转移其知识、以及管理者如何评估运动知识及其转移等问题提出了理论命题。该案例表明,管理者缺乏识别和处理复杂知识的能力,导致了社会群体知识的利用不足。特别是,管理员将复杂的知识视为简单的知识,他们误解并低估了它对协作的影响。原创性/价值据笔者所知,本文是公共行政学界首次尝试从社会运动和知识管理理论出发进行理论建构。
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引用次数: 1
期刊
International Journal of Organization Theory and Behavior
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